General Manager Environmental Services ()

How Youll Make an Impact:

As a General Manager Environmental Services (EVS) you will provide strategic and operational leadership for environmental services within a healthcare research facility environment. You will be responsible for driving service excellence maintaining regulatory compliance ensuring the highest standards of cleanliness and fostering strong client relationships while leading a high-performing team.

As a General Manager Environmental Services (EVS) you will:

Environmental Services Operations

Provide leadership and oversight of Environmental Services (EVS) operations ensuring the highest standards of cleanliness safety and customer satisfaction.
Ensure compliance with infection prevention and control (IPAC) requirements accreditation standards and client policies and procedures.
Lead quality assurance programs audits inspections and continuous improvement initiatives to maintain operational excellence.
Collaborate with healthcare and research facility stakeholders to support operational and service objectives.
Monitor operational performance and implement strategies to improve productivity quality and efficiency.

Business & Financial Acumen

Develop innovative business solutions to support operational effectiveness and continuous growth.
Build manage and analyze budgets and P&L statements.
Achieve financial objectives through analysis of key performance indicators and operational metrics.
Identify opportunities for service enhancements efficiencies and business development.
Manage labour supply and operating costs while maintaining service excellence.

Client Relationships & Contract Management

Build and maintain strong client relationships based on trust partnership and responsiveness.
Develop business strategies aligned with current and emerging client needs.
Ensure contractual commitments service level agreements (SLAs) and performance standards are achieved.
Conduct regular business reviews compliance audits and performance assessments.
Act as the primary point of contact for client concerns escalations and strategic planning initiatives.

People Leadership

Lead by example and foster a culture of accountability engagement and continuous improvement.
Recruit develop coach and retain high-performing teams.
Support the full employee lifecycle including recruitment onboarding training performance management and succession planning.
Maintain positive employee and labour relations in a unionized environment where applicable.
Provide effective workforce planning and daily operational oversight.

Culture & Compliance

Foster a strong health and safety culture for employees clients patients and visitors.
Ensure all operations comply with corporate policies regulatory requirements and client standards.
Champion diversity equity inclusion and belonging initiatives.
Drive innovation and continuous improvement across all areas of responsibility.
Embody Sodexos values of Service Spirit Spirit of Progress and Team Spirit.

Qualifications :

What Youll Need to Succeed:

3-5 years of progressive management experience leading Environmental Services (EVS) operations within a healthcare hospital academic health centre or research facility environment.
Experience working within healthcare and/or research facilities is considered a strong asset.
Post-secondary education in Hospitality Management Business Administration Healthcare Administration or a related field.
Demonstrated experience leading large diverse frontline teams in a fast-paced operational environment.
Strong understanding of Environmental Services best practices infection prevention and control (IPAC) quality assurance and regulatory compliance standards.
Proven leadership skills with the ability to build coach motivate and develop high-performing teams.
Experience managing budgets labour costs productivity metrics and operational performance.
Strong financial acumen with the ability to analyze and interpret financial and commercial information.
Excellent stakeholder management skills with the ability to build strong relationships with clients and operational partners.
Strong organizational planning and problem-solving skills with the ability to manage competing priorities.
Proficiency with Microsoft Office and operational management systems.
Experience working within a unionized environment is preferred

Additional Information :

What Makes Sodexo Different:

Working with Sodexo is more than a job; its a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own addition we offer:

• Flexible work environment
• Competitive compensation & great employee benefits
• Training and development programs
• Countless opportunities for growth
• Corporate responsibility & sustainability
• An award-winning employer for Sustainability Diversity & Inclusion Corporate Social Responsibility and much more. View Sodexos latest awards here
• And so much more!     

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin race religion ethnic group age disability gender sexual preference sexual or gender identity status as a veteran or any other federal provincial or local protected class. 

We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process.  

Sodexo is committed to providing a safe and healthy working environment for our team members customers clients contractors business partners guests and members of the public with whom we regularly interact. We require that all new hires in hospitals long term care facilities and senior homes to be fully vaccinated against COVID-19 and may require any other new hires to be fully vaccinated based on the location and scope of their employment.

Thank you for your interest in Sodexo.

Please note that only those candidates under consideration will be contacted. 

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Remote Work :

No

Employment Type :

Full-time