Fitness Centre, Member Services Representative
Job Summary
About the Cougars Athletics and Recreation Department
Mount Royal University Cougars Athletics and Recreation takes an inclusive student-centered approach in offering groups and individuals opportunities to bolster their health and wellness through a wide range of programming and activities ranging from beginner sports enthusiast to our eight Cougars varsity athletic programs.
About the Role
Fitness Centre Associates are enthusiastic individuals who have a positive attitude andtake pride in a job well done. They also have an outgoing fun yet professional attitude. They areresponsible for delivering an exceptional customer experience to our members insupport of our Recreation and Athletic programs.
Seeking candidates with flexible schedules for mornings afternoons evenings and weekends. FromSeptember 1st to December 31st 2026
Responsibilities
- Supervise users and the surrounding area actively and enforce the rules and regulations.
- Assist at the fitness centre desk
- Assist with lending small equipment to our users
- Ensure the fitness centre is clean and tidy at all times
- Identify and report when equipment is in need of repairs
- Perform regular area equipment checks
- Handle and resolve customer complaints
- Provide information and retain knowledge about various personal training packages memberships programs and services
- Perform various tasks assigned by direct supervisors or shift leads or other Recreation staff
- Assist with facility setup for courses and rental groups
- Respond to and assist with various first aid situations
Qualifications
- High School diploma or equivalent
- 1 - 6 months of related experience
- A passion for movement people and providing a welcoming safe environment.
- CPR and First Aid
Salary: $15.45 - $19.44 per hour
Closing Date: Open untilsuitable candidates are found
A cover letter and resume should be submitted in one .pdf document. Please title your .pdf document as follows: Last Name Requisition Number Document (ex. Smith 4321 ).
Required Experience:
Unclear Seniority
About Company
Whether it’s a dream job or graduate studies, your journey to becoming something more starts at Mount Royal University.