Financial Aid Advisor

About Bow Valley College

Bow Valley College is Calgarys college with local impact and global reach serving more than 15000 students. We launch our studentsby preparing them for in-demand jobs through high-quality future-oriented education. We advance our graduates into careers in healthcare technology business entertainment arts social services and more contributing to our economy and community. We evolve our students through work-integrated learning upskilling and reskilling.

Proud to be named one of Canadas Top 50 research colleges our applied research focuses on health and educational technology and social innovation. Home to the Digital Entertainment Nexus Calgarys first esports arena and the Bears varsity team Bow Valley College is celebrating 60 years of student success. Learn more about the opportunities we create at .

Position Summary

We are seeking a collaborative student-centered and detail-oriented Financial Aid Advisor to support students in navigating financial aid programs institutional awards and financial wellness resources throughout their educational journey.

Reporting to the Manager Learner Financial Empowerment the Financial Aid Advisor serves as a key resource for prospective and current learners navigating government financial aid programs. As the primary facilitator of government financial aid you will provide expert advice and personalized support throughout the learner journey from initial inquiry through program completion.

This role combines advising problem-solving administration and advocacy to help learners understand their funding options overcome financial barriers and make informed decisions that support their academic success and financial well-being.

If you are passionate about student success enjoy helping others navigate complex processes and thrive in a collaborative learner-focused environment we encourage you to apply.

What Youll Be Doing:

Advise and Support Learners: Provide expert guidance to prospective and current learners on government financial aid programs helping them understand funding options eligibility requirements and application processes. Through individual and group advising you will support learners in navigating complex funding situations resolving challenges and accessing the resources they need to achieve their educational goals. You will also promote financial wellness by connecting learners with relevant tools resources and campus support.

Administer Financial Aid Programs: Ensure the accurate and timely administration of government financial aid by maintaining learner records processing funding-related information and supporting compliance with applicable legislation policies and procedures. Working closely with internal partners you will help resolve funding and account-related issues while contributing to effective reporting and service delivery.

Collaborate and Enhance Learner Success: Build strong relationships with government funding agencies institutional partners and colleagues to support positive learner outcomes. You will contribute to student engagement initiatives participate in professional networks stay current on financial aid developments and support continuous improvement efforts that enhance the learner experience and strengthen financial aid services.

What Sets You Apart

You are a compassionate and knowledgeable advisor who is committed to helping learners overcome financial barriers and achieve their educational aspirations. You combine strong analytical skills with a client-centered approach enabling you to interpret complex policies assess individual learner circumstances and provide practical guidance with empathy and professionalism.

You excel at building relationships with diverse learners and stakeholders communicating complex information in a clear and accessible manner and navigating sensitive situations with sound judgment and discretion. Your ability to manage competing priorities maintain accuracy and adapt to changing requirements allows you to deliver exceptional service in a fast-paced environment.

Qualifications:

Minimum

• 1-3 years advising experience
• Bachelors Degree
• An equivalent combination of directly related education and experience may be considered

Preferred

• Exceptional knowledge of applicable systems (student management system government financial aid systems and provincial financial aid portals)
• Ability to interpret and implement Student Loan legislation policy and procedures
• Strong advisory/assessment communication and interpersonal skills
• Ability to work with diverse multi-cultural adult learners using sound judgment and client-centered approach
• Ability to liaise effectively with external funding/Government agencies
• Strong analytical organizational and time management skills
• Proficient in MS Office applications
• Effective presentation skills

Closing Date: June 12 2026

This opening is a continuous (AUPE) position. Please note all successful candidates will be required to provide copies of government issued identification and proof of educational qualifications upon hire and may be required to provide an enhanced police information check. If your education was received internationally we will require you to provide an international education assessment through IQAS WES or one of the other nationally designated organizations upon hire.

This position is open to internal candidates only.

Diversity and Inclusion Commitment

Bow Valley College is strongly committed to fostering diversity and inclusion within our community. We welcome applications from qualified candidates who would contribute to the further diversification of our employees including but not limited to visible minorities Indigenous peoples persons with disabilities and persons of any sexual orientation or gender identity.

Required Experience:

Unclear Seniority