Finance Specialist, Global Communications Operations

Position Responsibilities:

• Partnering with Procurement manage end-to-end relationships and processes across Global Communications vendors ensuring timely follow-up service continuity reinforcing our vendor governance.

• Partner closely with Procurement Finance People Communications and the Global Communications team to support vendor onboarding statement of work administration renewals and issue resolution.

• Monitor vendor contracts and renewal timelines partnering with Procurement and internal stakeholders to ensure renewals are proactively managed and aligned to business needs.

• Maintain a strong working knowledge of Fieldglass Accounts Payable and related procurement or finance systems to support vendor set-up purchase order management and invoice processing.

• Track and reconcile vendor invoices purchase orders and related financial records to ensure accuracy completeness and timely payment.

• Support monthly budget reporting through consistent on-time delivery of reports expense cross-referencing variance review and accurate financial tracking.

• Work with Finance to reconcile accounts investigate discrepancies and ensure appropriate coding and allocation of costs.

• Coordinate with Finance and business partners to manage chargebacks to other cost centres ensuring accuracy transparency and timeliness.

• Maintain accurate records and governance across all agencies and vendor activity including contracts statements of work invoices renewals and approvals.

• Identify opportunities to improve processes strengthen controls and scale finance and vendor management responsibilities effectively across Global Communications.

• Provide reliable operational support and reporting that enables leaders to make informed budget and vendor decisions.

Required Qualifications:

• Minimum of 4 years of experience in Finance Operations Procurement Vendor Management or a related business support role.

• Strong stakeholder management skills with the ability to manage multiple timelines.

• Ability to work collaboratively in a fast-paced environment with Procurement Finance and business teams.

• Strong understanding of Fieldglass; experience working with Procurement invoicing or agency billing systems is an asset.

Preferred Qualifications:

• Bachelors degree in Business Administration Finance Accounting or a related field or equivalent practical experience

• Demonstrated ability to reconcile accounts review invoices track budgets and maintain accurate financial records.

• Strong analytical skills and attention to detail with a high degree of accuracy in reporting and financial administration.

• Ability to manage chargebacks budget tracking and reporting processes with consistency and discipline.

• Excellent communication and relationship management skills with the ability to work effectively across global and cross-functional teams.

• Proficiency in Microsoft Excel Fieldglass and related reporting tools.

• Organized proactive and able to manage competing priorities while meeting recurring deadlines.

When you join our team:

• Well empower you to learn and grow the career you want.

• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team well support you in shaping the future you want to see.

#LI-Hybrid

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .

Referenced Salary Location

Salary range is expected to be between

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. If you are applying for this role outside of the primary location please contact for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies such as artificial intelligence (AI) and automated processing tools to analyze and process the information you provide to us or third parties in the application process. For more information please refer to our personal information collection statement.