Finance Shared Services Manager
Department:
Job Summary
Role Summary
The Finance Shared Services Manager leads the national Accounts Payable (AP) and Accounts Receivable (AR) functions while supporting Modern Niagaras transition to a centralized Shared Services Centre (SSC) model. Reporting to the Director of Finance and Shared Services this role is responsible for designing implementing and optimizing standardized processes controls and service delivery models across multiple regions. Success in this role means improved operational efficiency consistent financial processes strong team performance and a seamless transition to a unified national shared services structure.
Why This Role Matters to Modern Niagara
This newly created role is critical to Modern Niagaras evolution toward a centralized finance operating model. The Finance Shared Services Manager will drive consistency scalability and operational excellence across national AP and AR functions while supporting financial controls customer service and business performance. Their leadership will directly influence process standardization team engagement financial accuracy and long-term organizational efficiency.
Key Impact / Purpose
- Lead the successful transition to a national Shared Services Centre model for Accounts Payable and Accounts Receivable.
- Standardize finance processes controls and policies across regions to improve efficiency and consistency.
- Drive operational excellence through process optimization automation and continuous improvement initiatives.
- Support strong financial performance through effective management of AP AR collections vendor relationships and key performance metrics.
Duties and Responsibilities:
Shared Services Transformation Leadership:
- Lead the end-to-end transition to a national Shared Services Centre model for AP and AR including planning execution stakeholder engagement and change management.
- Assess current AP and AR workflows controls and processes across regional teams identifying opportunities for improvement and standardization.
- Design and implement scalable future-state operating procedures aligned with shared services best practices.
- Support the development and execution of transition roadmaps resource plans milestones and risk mitigation strategies in partnership with the Director of Finance and Shared Services and external consultants.
- Partner with AP and AR supervisors and team members to ensure continuity of service and employee engagement throughout the transition.
- Support ERP process improvements and automation opportunities within NetSuite and related systems.
- Communicate progress risks and key decisions to leadership and stakeholders throughout the implementation.
Accounts Payable Leadership:
- Provide leadership and oversight to the national AP function including two regional teams consisting of approximately 2 supervisors and 9 AP specialists and clerks.
- Develop monitor and improve AP controls processes and workflows while ensuring compliance with organizational standards.
- Monitor AP performance metrics including invoice processing cycle times on-time payments and discount realization.
- Resolve complex vendor issues payment disputes and escalated concerns.
- Collaborate with procurement project management and finance teams to support efficient AP operations and business alignment.
Accounts Receivable Leadership:
- Provide leadership and oversight to the national AR function including two regional teams consisting of approximately 2 supervisors and 4 AR specialists.
- Monitor accounts receivable aging collections performance Days Sales Outstanding (DSO) and related performance metrics.
- Establish and maintain consistent credit collections and receivables management practices across all regions.
- Support the resolution of complex billing disputes and ensure revenue recognition accuracy in collaboration with project and finance teams.
Team Development & Continuous Improvement:
- Lead coach and develop AP and AR supervisors through performance management mentorship and career development planning.
- Foster a culture of accountability customer service collaboration and continuous improvement.
- Lead ongoing process improvement initiatives including automation reporting enhancements and technology optimization.
- Support the development of training programs onboarding materials and process documentation for shared services operations.
Must Haves:
- Bachelors degree or certificate in Accounting Finance Business Administration or a related field.
- 68 years of progressive experience in accounting operations.
- 23 years of leadership experience overseeing Accounts Payable and/or Accounts Receivable functions.
- Demonstrated experience leading or playing a significant role in a shared services implementation consolidation or finance transformation initiative.
- Strong knowledge of end-to-end AP and AR processes controls and best practices within a multi-entity environment.
- Experience with ERP systems and finance technology platforms.
- Proven ability to lead coach and develop geographically dispersed teams.
- Strong communication organizational stakeholder management and change leadership skills.
- Analytical mindset with the ability to identify process gaps operational risks and improvement opportunities.
Nice to Haves:
- Experience with NetSuite ERP.
- Experience within the construction contracting or project-based industries.
- Experience leading finance automation workflow optimization or process improvement initiatives.
- Formal change management or shared services transformation experience.
This is a new position. Expected annual compensation; $85000 - $110000.
Modern Niagara offers a competitive total compensation package including:â
- Performance based bonus opportunities Defined Contribution Pension Plan with a generous employer contributionâ.
- Flexible Health and Dental benefits with tiered options to meet the needs of you and your family.
- An annual health spending account to support your overall wellness. 24/7 confidential support through our Employee and Family Assistance Program with access to comprehensive resources and professional services.â
- A competitive vacation package withâadditionalâvacation granted throughout your tenure with the organization.â
- Employer Paid Parental Leave Top Up.â Annual Community Day dedicated to volunteering and giving back to the communities where we live and work.â
- Corporate Discounts through various vendors across Canada for programs such as fitness mobile phones travel home and auto insurance and many others.â
- Here at Modern Niagara because we know our people are the best in the industry we pride ourselves on providing a total compensation package that rewards employees for their hard work and supports employees and their families in their overall wellbeing.ââ
About Modern Niagara
Who We Are
Modern Niagara helps building owners managers and general contractors meet the mechanical electrical integrated building technology and building services needs of their buildings across Vancouver Calgary Edmonton Toronto Southwestern Ontario and Ottawa. We are committed to having a positive and meaningful impact on Canadas infrastructure and on the communities where we live learn work and heal. We build for life.
Our Culture & Values
We value passion initiative determination professionalism and teamwork. Health and safety are embedded in everything we do and our award-winning safety culture consistently performs well above industry standards.
Diversity Equity & Inclusion at Modern Niagara
We are committed to building a diverse equitable and inclusive organization where everyone has access to opportunity feels a sense of belonging and can thrive. We actively work to remove barriers faced by members of equity-seeking groups (including women Indigenous Black racialized 2SLGBTQIA people people with disabilities and newcomers to Canada) in the construction industry. We encourage applications from candidates of all backgrounds and lived experiences and are committed to a barrier-free hiring process.
If you require accommodation at any stage of the recruitment process please contact us at so we can make appropriate arrangements.
We appreciate every applicants interest in joining Modern Niagara. Only those selected for an interview.
Required Experience:
Manager
About Company
Modern Niagara offers mechanical contracting, electrical contracting, HVAC service, commercial plumbing, sheet metal fabrication and more across Canada.