FileNet Business Analyst

MatchPoint Solutions is a fast-growing global IT and Engineering services firm delivering innovative technology solutions to leading enterprises including Uber Robinhood Netflix Airbnb Google and more. With a growing international presence across North America Europe Asia and South America we help organizations turn ideas into outcomes through cutting-edge technology industry best practices and deep technical expertise.

Were expanding our team and looking for driven professionals who want to build impactful solutions in a collaborative high-growth environment.

Job Title: FileNet Business Analyst

Duration: 11 Months Contract

Work Type: Remote work

Location: Vancouver BC V6B 5R3

Pay Rate: CAD 65 CAD 70

Job Description

• This allocation will be 20 hours/week but the effort will likely be more in the first 3-4 months as typically the BA role is more involved in the earlier stages of a project. So if we can have flexibility in allocation that would be ideal.

About the Role

• Client is seeking an experienced and driven Senior Business Analyst to join our team.
• The Senior Business Analyst (Sr. BA) brings extensive experience delivering complex business and technology solutions within large enterprise environments. This role works closely with business and IT stakeholders to elicit and analyze requirements assess business processes and produce high-quality analysis artifacts that enable effective decision-making and successful solution delivery. The Sr. BA is a self-directed professional who thrives in fast-paced multi-disciplinary environments and demonstrates strong leadership in facilitating discussions resolving ambiguity and guiding stakeholders toward well-defined prioritized outcomes.

Key Responsibilities

Business Analysis & Requirements Management

• Lead end-to-end requirements elicitation analysis validation and documentation for complex enterprise initiatives.
• Gather and document functional and non-functional requirements including system-to-system integrations and interfaces.
• Translate business needs into clear concise and actionable requirements and specifications for development and configuration.
• Create and maintain business analysis deliverables using established methodologies templates and standards.

Process Analysis & Improvement

• Analyze current-state (As-Is) business processes using stakeholder input existing documentation and operational data.
• Design and document future-state (To-Be) processes to support improved efficiency scalability and business outcomes.
• Develop process maps workflows and supporting documentation to enable stakeholder understanding and adoption.

Stakeholder Engagement & Facilitation

• Engage a wide range of senior business and IT stakeholders to facilitate workshops working sessions and decision forums.
• Act as a trusted advisor guiding stakeholders through complex analysis and trade-off discussions.
• Facilitate collaborative decision-making across business units vendors and technical teams.

Delivery Support & Reporting

• Support planning estimation and prioritization of work items including scope timelines and dependencies.
• Track and communicate progress risks and issues to Application Leads Business Leads and project stakeholders.
• Produce status updates progression reports and analysis summaries as required.

Required Experience & Qualifications

• 7 years of progressive business analysis experience in large-scale enterprise IT and business initiatives.
• Proven experience working in multi-disciplinary matrixed delivery environments.
• Strong expertise in requirements management business process modeling and documentation practices.
• Some experience with IBM FileNet or another Record Management / Enterprise Content Management (ECM) platform will be a huge plus.
• Exceptional written and verbal English communication skills including facilitation and presentation.
• Demonstrated ability to organize complex information from multiple sources and produce succinct high-quality deliverables.
• Ability to work independently while maintaining strong alignment with client and delivery leadership.

Preferred / Nice to Have

• Exposure to project management principles delivery frameworks and waterfall/agile/hybrid environments.
• Experience working with enterprise platforms (e.g. ServiceNow ERP CRM or similar systems).
• Consulting or client-facing experience within large organizations.
• Familiarity with change management or operational readiness activities.

Key Competencies

• Strategic and analytical thinking
• Stakeholder influence and relationship management
• Facilitation and decision enablement
• Attention to detail with a strong focus on quality
• Adaptability in fast-paced evolving environments

Requirements:

• This is a 50% allocation BA with FileNet and Enterprise Content Management (ECM).
• PST working hours.

Top 3 skills:

• Requirements management Stakeholder management and ECM/FileNet experience.

MatchPoint Solutions is an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants and do not tolerate discrimination or harassment of any kind. Employment decisions are made without regard to race color religion age sex national origin disability genetic information protected veteran status sexual orientation gender identity or expression or any other characteristic protected by applicable federal state or local laws.

This policy applies to all aspects of employment including recruitment hiring placement promotion termination layoffs recall transfers leaves of absence compensation and training.