Field Service Technician

At H₂O we simplify water treatment by integrating state-of-the-art technologies to solve water challenges for good with our team of trusted experts.

The Benefits

• Profit sharing bonus program;
• Extensive training for the position;
• Group Insurance plan including dental vision & telemedicine;
• 401K plan with employers contribution;
• Three (3) weeks of paid vacation per year;
• Twelve (12) paid wellness days per year.

The Day-to-Day

• Participate in the planning coordination and execution of the deployment of Flexbox units and pilot systems across North America;
• Support the operation service and maintenance of mobile assets in both field and facility environments;
• Troubleshoot technical issues on-site and remotely and adjust plans based on urgency and operational needs;
• Work closely with cross-functional teams including engineering automation commissioning and project management;
• Assist with system installation startup commissioning and performance tuning at client sites;
• Ensure systems are properly installed configured and maintained to meet operational requirements;
• Track spare parts usage and maintain accurate inventory records;
• Maintain detailed documentation including service reports deployment logs and lessons learned;
• Communicate with clients vendors and internal teams to support ongoing operations and resolve issues;
• Identify inefficiencies bottlenecks or recurring issues and propose improvements to asset design and deployment strategies;
• Participate in factory acceptance testing (FAT) wet testing and maintenance activities at H₂O Innovation facilities;
• Follow safety standards and meet all site access requirements while maintaining a high level of professionalism.

The Skills We Are Looking for

• Relevant technical site experience (for example testing and operations experience) construction and commissioning as well as good IT and analytical skills;
• Mechanically inclined with ability to disassemble and reassemble piping valves equipment etc.;
• Valid drivers license;
• Must be able lift push pull at least 50 lbs;
• Must be available to travel unrestricted in both USA and Canada - 80% of the work requires traveling;
• Excellent troubleshooting and problem-solving skills;
• Basic understanding of water treatment processes equipment and technologies;
• Ability to interpret engineering drawings schematics and P&IDs;
• Ability to meet all customer site access requirements and maintain a high degree of behavioral safety in all aspects of work;
• Excellent interpersonal leadership and managerial skills;
• Be autonomous resourceful and meticulous;
• Provide excellent customer service;
• Knowledge in various PLC programming software (Asset);
• Experience in and knowledge of a variety of UF RO MBR technologies chemical dosing kits pumps compressors blowers instrumentation valves screening systems cartridge filters etc. (Asset)

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