Field Service Engineer- Vascular (GTA)
Job Summary
JOB DESCRIPTION:
About Abbott
Abbott is a global healthcare leader creating breakthrough science to improve peoples health. Were always looking towards the future anticipating changes in medical science and technology.
Working at Abbott
At Abbott you can do work that matters grow and learn care for yourself and family be your true self and live a full life. You will have access to:
Career development with an international company where you can grow the career you dream of.
A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity working mothers female executives and scientists.
The Opportunity
As a Field Service Engineer in Abbotts Vascular Division you will ensure the performance and reliability of advanced systems like Coroflow and OPTIS by installing maintaining and repairing equipment that supports patient care.
Youll serve as a key technical expert providing high-quality service and training to healthcare professionals while collaborating with cross-functional teams to drive customer satisfaction and operational excellence. This role is ideal for a proactive problem-solver passionate about medical technology and service excellence.
This opportunity is a full-time permanent position open to candidates based anywhere in the Greater Toronto Region Ontario working remotely.
Responsibilities:
The Field Service Engineer performs installations emergency repairs and preventative maintenance of Abbotts Vascular Division instrumentation.
Perform technology installation configuration connectivity calibration safety/functional testing emergency repair preventative maintenance and product updates at customer site of the Vascular product lines.
Provides in-service training to clinicians on the use of Abbott Vascular technology platforms and accessories primarily Coroflow and OPTIS systems.
Establish and sustain active communication link with CSC personnel and provide daily support for all territories as required.
Provide comprehensive support for the sales organizations efforts to include - but not limited to - repair and maintenance of demonstration equipment.
Perform modification and engineering updates at customer site.
Adhere to operating procedures.
Manage assigned spare parts at the appropriate inventory levels. Manage TSS Kits and individual spare parts inventory.
Performs field services by work order assignment in an efficient and professional manner reporting and maintaining all service documentation and test results/findings in a service database in accordance with Abbott policies and procedures.
Create and perform Customer Service Business reviews as required.
Recommend performance improvement strategies for territory.
Communicate with Sales Rep any concerns or recommendations.
Develop Achieving Service Excellence.
Required Education and Experience:
Bachelors degree in life sciences (Nursing Biomedical Engineering Biology or Chemistry) is required.
1 to 3 years of experience in an electrophysiology or cardiology lab.
Demonstrated familiarity with cardiac catheterization lab procedures and protocols.
Ability to understand and comply with company policies and applicable industry laws and regulations - Personal computing skills with ability to perform word processing/spreadsheet tasks to perform documentation presentation and analysis activities.
Ability to work independently as well as collaboratively in a diverse cross-functional team environment.
Excellent interpersonal analytical and communication skills with the ability to communicate complex technical issues in a preceptor role.
Travel up to 75%.
Required Skills and Abilities:
Experience diagnosing and repairing mechanical electromechanical and/or electronic equipment.
Demonstrated familiarity with electrophysiology or cardiac catheterization lab procedures and protocols.
Experience with integration and networking a plus.
Compensation:
68 250 $ - 100100 $
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer committed to employee diversity.
Connect with us at on Facebook at and on Twitter @AbbottNews and @AbbottGlobal.
The base pay for this position is
N/AIn specific locations the pay range may vary from the range posted.
JOB FAMILY:
Support Services
DIVISION:
AVD Vascular
LOCATION:
Canada > Ontario : Remote
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes 75 % of the Time
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Not Applicable
Required Experience:
IC
About Company
WHO WE ARE CREATING LIFE-CHANGING TECHNOLOGY From removing the regular pain of fingersticks as people manage their diabetes to connecting patients to doctors with real-time information monitoring their hearts, from easing chronic pain and movement disorders to testing half the world’s ... View more