Facility Ambassador

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented peopleand empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

JLL supports the Whole You personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology to our clients. We are committed to hiring the best most talented people in our industry; and we support them through professional growth flexibility and personalized benefits to manage life in and outside of work. Whether youve got deep experience in commercial real estate skilled trades and technology or youre looking to apply your relevant experience to a new industry we empower you to shape a brighter way forward so you can thrive professionally and personally.

WHAT YOULL BE DOING

Serve as primary contact for client employee inquiries issues and feedback; manage ticket creation dispatch and follow-up through Corrigo to ensure timely resolution of all work requests with technical staff and vendors

Conduct routine site walkthroughs to ensure facilities are clean organized and aesthetically pleasing while monitoring compliance with Service Level Agreements policies regulations and performance metrics

Support facility management and engineering teams with budgetary requests financial analysis reporting purchasing and data collection to align with client goals while continuously improving service performance

Coordinate all building services including janitorial food service vending badging conference rooms furnishings reception mail services office supplies equipment maintenance and building access management

Provide event and meeting coordination support while demonstrating leadership and creativity in service delivery solutions and cultivating positive relationships with clients JLL representatives and service providers

Meet or exceed Key Performance Indicators (KPIs) monitor Service Level Agreements monthly identify challenges plan corrective actions and drive continuous improvement in processes and client satisfaction

Ensure safety compliance by recognizing hazards completing assessments maintaining code compliance implementing hazard controls enforcing safety policies completing required trainings and managing proper material storage and disposal

WHAT WERE LOOKING FOR

• 1-3 years prior relevant experience in hospitality facility / property management operations and/or knowledge of commercial real estate preferred
• Exceptional customer service skills and professionalism with a passion for hospitality
• Ability to manage multiple priorities and deliver results in a fast-paced environment
• Highly collaborative with strong interpersonal skills and track record of excellent internal and external customer service
• Ability to work independently strong prioritization and time management skills
• Ability to work with diverse teams lead and/or follow; respectful cooperative accountable
• Excellent verbal and written communication skills with the ability to communicate professionally
• Excellent organizational skills andprocess management
• Ability to adapt to new devices technology and applications

WHATS IN IT FOR YOU

• Join an industry leader and shape the future of commercial real estate
• A supportive caring and diverse work environment designed for your growth and well-being

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

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Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.