Executive Vice President, Managed Services

We are seeking an Executive Vice President Managed Services to define and execute the long-
term growth strategy for this business area with accountability for revenue growth profitability
service strategy customer success and scalable operations. This role will be responsible for
strengthening the commercial model improving operational effectiveness and scaling Managed
Services in alignment with Miratechs overall business objectives.

Responsibilities:

• Define and execute short- and long-term strategic commercial and financial objectives for Managed Services ensuring alignment with Miratechs overall growth strategy.
• Build lead and scale Managed Services as a dedicated business area driving sustainable revenue growth profitability operational excellence and customer value.
• Own business performance including recurring revenue growth margin improvement forecasting financial planning operational efficiency and investment governance.
• Develop and implement business plans operating models commercial frameworks and investment priorities in partnership with Sales Delivery Finance and other functions.
• Scale Managed Services by building repeatable managed services models standardized processes automation capabilities and structured client management practices.
• Define and manage the end-to-end customer lifecycle including commercial conversion onboarding service delivery renewals expansion and customer success.
• Perform other duties as may be required consistent with the purpose of this role.

Qualifications :

• Demonstrated success owning or significantly influencing P&L performance including revenue growth profitability forecasting investment decisions and operational scaling.
• Strong experience in IT services managed services cloud services consulting digital transformation enterprise technology or a similar business model.
• Experience developing and scaling commercial offerings productized services managed service frameworks or recurring revenue business models.
• Strong understanding of customer lifecycle management including enterprise sales strategic account growth renewals customer success and executive stakeholder engagement.
• Excellent leadership communication negotiation and decision-making skills with the ability to influence senior stakeholders and lead diverse cross-functional teams.

Additional Information :

We offer

• Culture of relentless performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. 
• Competitive pay and benefits: enjoy a comprehensive compensation and benefits package including health insurance language courses and a relocation program. 
• ForeverRemote work culture: make the most of the flexibility that comes with remote work. 
• Growth mindset: reap the benefits of a range of professional development opportunities including certification programs mentorship and talent investment programs internal mobility and internship opportunities. 
• Global impact: collaborate on impactful projects for top global clients and shape the future of industries. 
• Welcoming multicultural environment: be a part of a dynamic global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. 
• Social sustainability values: join our sustainable business practices focused on five pillars including IT education community empowerment fair operating practices environmental sustainability and gender equality. 

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race color religion sex national origin age disability veteran status sexual orientation gender identity or any other protected status under applicable law.

Remote Work :

No

Employment Type :

Full-time