Environment Support Specialist Control-M Consultant

Role: Environment Support Specialist - Control-M Consultant

Hire Type: Contract

Location: Toronto ON (Onsite)

Mandatory Skills : BMC Control-M Environmental Social and Governance (ESG)

what is the opportunity

The RAMPP Trade Flow applications depend on reliable job scheduling and batch processing to manage

critical overnight processing data flows and system maintenance As an Environment Support Specialist

at RBC Capital Markets you will ensure the operational stability and optimization of our batch scheduling

infrastructure supporting the most timesensitive functions across our most profitable business lines

What Will You Do

• Monitor troubleshoot and resolve ControlM scheduling issues in development testing and
• production environments
• Support the deployment and management of batch jobs workflows and automated scheduling
• processes
• Write and maintain Linux shell scripts for job automation data processing and system
• administration
• Perform database administration tasks including query optimization performance tuning and
• data validation
• Coordinate with development and operations teams to resolve production incidents and
• implement fixes
• Provide second and thirdlevel support for batch job failures and system performance degradation
• Document issues resolutions and best practices to improve system reliability
• Participate in capacity planning and performance optimization initiatives
• Help teams understand and troubleshoot ControlM job dependencies failure scenarios and
• logging
• Assist with ControlM promotion rules
• Maintain communication with stakeholders during production incidents and keep status updated
• throughout resolution

What Do You Need To Succeed

Must have

• Proven experience managing and supporting ControlM job scheduling environments
• Strong Linux shell scripting skills with demonstrated ability to write complex automation scripts
• Working knowledge of relational databases and SQL including query writing and performance
• analysis
• Experience troubleshooting batch processing issues and system integrations
• Strong problemsolving skills and attention to detail in a highpressure environment
• Ability to work independently and effectively while collaborating with development and operations
• teams
• Deadlinedriven and resultsoriented able to handle multiple support requests and incidents
• simultaneously
• Excellent organizational and time management skills
• Strong communication skills with the ability to document issues clearly and explain technical
• concepts to nontechnical stakeholders

Nicetohave

• Experience supporting Murex systems and related trading applications
• Familiarity with machine learning operations or AIML pipeline automation
• Experience with version control systems and scripting automation frameworks
• Knowledge of containerization or cloud infrastructure
• Experience in a capital markets or financial services environment