eCommerce Specialist, DTC (Shopify)

Our client is a Canadas leading network devices provider.

Join our esteemed client in driving the future of connectivity.

Our client is are hiring for an existent vacancy seeking a proactive eCommerce Specialist DTC (Shopify) to lead the launch and operation of our company website as a direct-to-consumer sales channel. This role will drive online sales optimize the customer experience and coordinate marketing logistics and customer service efforts to ensure smooth website operations and measurable growth. The ideal candidate combines e-commerce expertise with data-driven decision-making and a strong understanding of digital marketing.

Thank you in advance for your interest. We look forward to reviewing your resume!

Job Requirements:

• Bring at least 3 years of experience in DTC ecommerce including hands-on work with Shopify.
• Proficiency in English and Mandarin both written and verbal
• Data analysis for sales and traffic trends
• Marketing planning and execution (online campaign)
• Basic product photography copywriting or content creation is a plus
• Strong logical thinking and ability to execute independently
• Strong problem-solving abilities to diagnose and resolve technical issues effectively
• Basic proficiency in Excel and PowerPoint with strong analytical review and summarization skills
• Ability to adapt to diverse customer needs and technical environments
• Experience in the consumer electronics industry is an asset.
• Eligibility to work in Canada

Essential Duties & Responsibilities:

Store Management & Optimization

• Manage day-to-day operations of the Shopify store (product listings pricing inventory collections)
• Optimize website UX/UI navigation and conversion funnels
• Monitor site performance troubleshoot issues and coordinate with developers when needed

Product & Merchandising

• Upload and maintain product pages (images descriptions SEO)
• Develop merchandising strategies to increase AOV (Average Order Value)
• Create and manage promotions bundles and seasonal campaigns

Performance & Analytics

• Track KPIs: conversion rate AOV CAC ROAS revenue
• Use tools like Google Analytics and Shopify analytics dashboards
• Generate reports and actionable insights to improve performance

Marketing & Growth

• Collaborate on paid media campaigns (Meta Google TikTok)
• Execute email and SMS campaigns using platforms like Klaviyo
• Support SEO and content strategies to drive organic traffic

Customer Experience

• Ensure smooth checkout and post-purchase experience
• Work with customer service teams to resolve issues and improve satisfaction
• Implement CRO (conversion rate optimization) best practices

Please apply with am updated resume. ALL THE BEST!