Donor Database Coordinator
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Job Summary
Donor Database Coordinator
Pay: 23/hr
Position Overview:
Are you passionate about data accuracy and enjoy keeping systems organized Do you thrive in a role where your attention to detail directly supports meaningful fundraising initiatives
Our client a well-established not-for-profit organization is looking for a Donor Database Coordinator to join their this role youll be responsible for maintaining the integrity of the donor CRM database ensuring donor information is accurate up-to-date and accessible to support fundraising campaigns and donor engagement.
If youre experienced with CRM systems data entry data cleanup and working with large datasets wed love to hear from you.
What you will be doing
- Maintain and update donor records within the organizations CRM database ensuring accuracy and completeness.
- Import donor fundraising and third-party data into the CRM while validating data quality.
- Perform ongoing data entry data cleansing deduplication and database maintenance activities.
- Reconcile donor records with financial and fundraising systems identifying and resolving discrepancies.
- Process data imports from online fundraising platforms direct mail campaigns and external vendors.
- Execute mass data updates record merges and global data changes within the CRM.
- Generate validation and reconciliation reports to ensure data accuracy and integrity.
- Support fundraising campaigns by configuring donor records campaign data and CRM fields.
- Troubleshoot data import issues and resolve exceptions in a timely manner.
- Maintain documentation for database procedures data imports and operational workflows.
- Respond to internal data requests and collaborate with fundraising finance and operations teams to support reporting and donor stewardship.
- Proactively identify opportunities to improve data quality database processes and operational efficiencies.
Must haves:
- 3 years of experience in donor database administration CRM coordination data management or database support.
- Experience working with fundraising CRM systems such as Raisers Edge Blackbaud CRM Donor Perfect Salesforce NPSP or similar donor management platforms is highly preferred.
- Strong experience with high-volume data entry data imports and exports data cleaning and validation.
- Advanced proficiency in Microsoft Office 365 particularly Excel (sorting filtering formulas data validation) Outlook Word SharePoint and Teams.
Why Join
- Be part of a mission-driven organization making a meaningful impact in the community.
- Work with a collaborative and supportive team dedicated to advancing fundraising initiatives.
- Opportunity to play a critical role in improving donor data quality and supporting successful fundraising campaigns.
Required Skills:
Qualifications & Skills: Bachelors degree in Information Systems or a related field. Minimum of 3 years of experience in a data administration or data integration role. Hands-on experience with Blackbaud CRM Link is strongly preferred. Proficiency in Microsoft Office 365 tools including Outlook Word Excel PowerPoint SharePoint and Teams. Strong written and verbal communication skills. Previous experience in a fundraising or non-profit environment is an asset. Ability to manage multiple priorities effectively while maintaining attention to detail amid frequent interruptions. Skilled in working with large datasets including data mapping manipulation and executing global data changes. Capable of troubleshooting and resolving exceptions during data imports. Demonstrates strong analytical thinking problem-solving capabilities and excellent organizational skills.
Required Education:
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