Director, Consulting Services Financial and Consumer Services

As an owner at CGI you will be part of a collaborative leadership team that works side by side with clients to turn meaningful insights into action. You will bring a strong professional services mindset financial services industry knowledge and a proven ability to build trusted relationships with senior business and technology stakeholders.

CGI is seeking a Director of Consulting Services Financial and Consumer Services to join our Vancouver this senior leadership role you will be responsible for growing and delivering professional services for a portfolio of clients across banking insurance and other consumer services sectors. You will establish and build client relationships identify and develop new business opportunities oversee delivery excellence and help shape solutions that create meaningful outcomes for our clients and their customers.

This is a strategic role for a leader who can balance business development consulting delivery financial performance client satisfaction and people leadership. You will help grow CGIs presence in the Vancouver market while supporting a culture grounded in ownership teamwork respect and belonging.

. Lead the growth and delivery of consulting and professional services for banking insurance and consumer services clients in the Vancouver market
. Build and maintain trusted relationships with executive and senior client stakeholders acting as a business partner and advisor
. Develop and execute account growth strategies including pipeline development opportunity qualification proposal leadership and deal pursuit
. Identify client needs and shape business and technology solutions that align to client priorities including digital transformation modernization data analytics AI cloud managed services and business process improvement
. Manage the financial performance of an assigned book of business including revenue growth profitability forecasting and risk management
. Oversee delivery quality across client engagements ensuring commitments are met and client satisfaction remains high
. Lead multidisciplinary CGI teams including consultants delivery leaders architects business analysts project managers and technical professionals
. Partner with CGI business units practices and alliance teams to bring the right capabilities and solutions to clients
. Support proposal development contract negotiations and commercial planning in collaboration with CGI leadership and internal teams
. Coach mentor and develop team members while supporting recruitment retention performance management and career growth
. Promote CGIs values and ownership culture through transparent communication collaboration accountability and continuous improvement
. Represent CGI in the market through professional networks industry relationships and client facing thought leadership

. Progressive leadership experience in consulting professional services systems integration managed services or technology enabled business transformation
. Demonstrated experience growing client relationships and developing new business within complex enterprise accounts
. Working knowledge of financial services with experience supporting banking and/or insurance clients
. Experience leading professional services delivery including scope quality financial performance risk stakeholder management and client satisfaction
. Strong understanding of business and technology priorities in regulated customer facing industries such as digital transformation modernization data AI cloud cybersecurity operational efficiency and customer experience
. Proven ability to build trusted relationships with senior executives business leaders technology leaders procurement teams and delivery stakeholders
. Experience managing or contributing to proposals statements of work pricing negotiations and account planning
. Strong financial acumen including forecasting revenue growth margin management and P&L accountability
. People leadership experience including coaching performance management talent development and team engagement
. Excellent communication presentation negotiation and problem solving skills

Desired Qualifications:

. Existing professional network in the Vancouver or Western Canadian financial services insurance or consumer services market
. Experience with large scale transformation programs application modernization data and analytics initiatives cloud adoption managed services or business process services
. Familiarity with banking and insurance operating models regulatory considerations risk management compliance fraud payments lending policy administration claims or customer experience
. Experience working in a matrixed consulting organization with distributed delivery teams
. Ability to develop market relevant offerings and bring together cross functional teams to solve complex client challenges

Education and Certification:

. Bachelors degree in Business Finance Information Technology Computer Science Engineering or a related discipline or equivalent professional experience
. MBA or relevant graduate degree is considered an asset
. Relevant certifications in sales account management project/program management agile delivery cloud data cybersecurity or financial services are considered assets

Skills:

. Business Development
. Client Relationship Management
. Financial Services
. Insurance
. Consumer Services
. Consulting Delivery
. Professional Services
. Account Growth
. P&L Management
. People Leadership
. Executive Stakeholder Management
. Digital Transformation

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes various factors including but not limited to skill set level geographic market experience and training and licenses and certifications. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $110000 - $210000.

#LI-AJ1

• Business Development
• Client management
• Consumer Services
• English
• Financial Services
• Insurance
• Leadership
• Member development
• Member management
• Mentoring and coaching
• Sales
• Stakeholder management

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer being able to perform your best during the recruitment process is important to us. If you require an accommodation please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our teamone of the largest IT and business consulting services firms in the world.