Digital Document Management Consultant

• Candidate must be located within commuting distance in Ottawa ON or be willing to relocate to the area.
• Bachelors Degree in Engineering. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 4 years of Information Technology experience.
• Candidates authorized to work for any employer in Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

• Provide advisory services on digital document management document digitization and electronic records management strategies.
• Advise project teams on OCR implementation best practices document capture processes metadata standards and document governance frameworks.
• Support the design and optimization of document management workflows within Microsoft Dynamics 365 and integrated document management solutions.
• Develop recommendations for document classification indexing searchability retention and records lifecycle management.
• Provide expertise related to the configuration and use of document storage and document generation solutions including OPSdocs (OpenText) and Document Core Pack.
• Advise on the transition from paper-based processes to digital and electronic document management practices.
• Support document governance compliance auditability accessibility and information management requirements.
• Recommend approaches for improving document retrieval traceability version control and records management processes.
• Collaborate with business and technical stakeholders to define metadata structures information architecture and document workflow requirements.
• Support knowledge transfer governance documentation and implementation guidance activities.
• Required Qualifications
• Minimum 5 years of experience in digital document management electronic records management and OCR-enabled document processing solutions in an advisory role.
• Demonstrated expertise in document digitization document capture classification indexing metadata management and records lifecycle management.
• Experience providing advisory services related to OCR technologies document workflows and electronic records management.
• Strong understanding of Microsoft Dynamics 365 and enterprise document management platforms.
• Experience designing metadata standards document taxonomies and information governance frameworks.
• Knowledge of records retention records disposition compliance privacy and audit requirements.
• Strong analytical organizational and stakeholder engagement skills.
• Excellent written and verbal communication skills.
• Experience with OpenText Document Core Pack SharePoint Microsoft Purview and Microsoft 365 document management capabilities.
• Experience supporting public sector information management and digital transformation initiatives.
• Knowledge of accessibility requirements applicable to digital documents and records.
• Experience with document automation workflow technologies and intelligent document processing solutions.
• Relevant certifications in information governance enterprise content management records management or document management technologies.
• At least five (5) years of experience in digital document management and OCR-enabled information management initiatives.
• Proven experience providing advisory services on document configuration metadata standards document workflows and electronic records management.
• Experience supporting digitization and document management programs focused on reducing paper-based processes and improving traceability and accessibility.
• Experience advising organizations on OCR technologies and electronic records management capabilities to support paperless operations. The OPGT initiative specifically requires technical guidance on OCR and electronic records management practices related to document storage and document generation solutions.
• Digital Document Management
• Electronic Records Management (ERM)
• Optical Character Recognition (OCR)
• Metadata Standards and Taxonomies
• Document Classification and Indexing
• Records Retention and Disposition
• Enterprise Content Management (ECM)
• Document Workflow Design and Automation
• Information Architecture
• Document Capture and Scanning
• Records Governance and Compliance
• Search Retrieval and Traceability
• OPSdocs (OpenText) and Document Core Pack Advisory Services
• Digital document management assessments and recommendations.
• OCR strategy and implementation guidance.
• Metadata standards and information architecture recommendations.
• Document workflow and records management process designs.
• Document governance and compliance guidance.
• Electronic records management best-practice recommendations.
• Advisory reports stakeholder workshops and knowledge transfer materials.
• Recommendations supporting the transition to paperless business processes.

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.

EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.