Design Quality Manager

Arcadis is the worlds leading company delivering sustainable design engineering and consultancy solutions for natural and built assets.

We are more than 34000 people in over 30 countries dedicated toimproving quality of life. Everyone has an important role to play. With the power of many curious minds together we can solve the worlds most complex challenges and deliver more impact together.

Role description:

Arcadis Canada is seeking a highly skilled and experienced Design Quality Manager to lead quality assurance and control processes across major infrastructure projects including multidisciplinary design coordination supplier evaluations and technical supervision. This role is crucial in ensuring that design processes and project deliverables meet or exceed industry standards regulatory requirements and client expectations specifically aligned with ISO 9001:2015 CSA standards and project-specific Design Quality Management Plans.

Role accountabilities:

In this role you will provide technical leadership for design quality across all project phases ensuring that deliverables consistently align with Arcadis standards client requirements and applicable regulatory expectations. You will develop implement and maintain the Quality Management System (QMS) in accordance with ISO 9001:2015 and CSA standards while promoting a culture of quality accountability and continuous improvement. This position calls for exceptional leadership and project management capability with the ability to supervise technical staff coordinate resources effectively and uphold high-quality standards across multiple projects.

You will lead and support internal external and third-party audits to confirm compliance with project specifications client expectations and industry addition you will evaluate supplier capability and performance to help ensure the quality and reliability of products and services delivered to the project. The role requires advanced expertise in quality control processes auditing and root cause analysis as well as strong analytical skills and close attention to detail when reviewing technical documentation identifying risks and assessing project outcomes against established quality objectives.

A central aspect of the role will be managing non-conformance processes including investigation root cause identification and the implementation of corrective and preventive actions (CAPA). You will oversee document control quality record management and traceability requirements to ensure secure accurate and accessible project documentation at all times. You will also maintain and update the project-specific Design Quality Management Plan manage change control procedures during design revisions and project modifications and deliver technical mentorship and training that strengthens quality awareness and capability across the team.

Working closely with multidisciplinary design teams contractors consultants and government stakeholders you will coordinate quality assurance activities and help drive effective collaboration throughout project delivery. Your strong communication and stakeholder engagement skills will be essential in reporting quality metrics audit findings and non-conformance status to senior leadership and other key parties. Alongside this you will champion HSE awareness environmental compliance and safe working practices in all quality-related activities while conducting investigations and testing for more complex issues and ensuring project handover documentation meets all required quality and compliance standards.

Qualifications & Experience:

Required

• Bachelors degree in Civil Engineering Mechanical Engineering or a related field
• Minimum of 12 years of combined experience in quality management for large-scale infrastructure projects including at least 5 years in a leadership role
• Proven expertise in implementing ISO 9001:2015 and managing Design Quality Management Plans
• Professional Engineer (.) designation in a Canadian province
• Experience with multidisciplinary design coordination and supplier evaluations

Preferred

• Lead Auditor certification in ISO 9001:2015 or an equivalent standard
• Membership in a nationally recognized quality organization such as ASQ or CQI
• Experience managing quality for large infrastructure or transit projects including LRT rail and major roadway programs
• Familiarity with CSA standards and provincial transportation authority requirements

Why Arcadis

We can only achieve our goals when everyone is empowered to be their best. We believe everyones contribution matters. Its why we are pioneering a skills-based approach where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.

Youll do meaningful work and no matter what role youll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark on your career your colleagues your clients your life and the world around you.

Together we can create a lasting legacy.

Join Arcadis. Create a Legacy.

Our Commitment to Equality Diversity Inclusion & Belonging

We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women minorities people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race creed color religion national origin sex age disability marital status sexual orientation gender identity citizenship status disability veteran status or any other basis prohibited by law.