Deployment Lead – Enterprise Release Management

Job Description:

We are looking for a Deployment Lead to join the Enterprise Release Management team. The role will enable future product/service development scalability and innovation. As the Deployment Lead you will partner with technology and business teams as well as vendor to create and manage the end-to-end scope for project deployments in the Pat and Prod environments. The ideal candidate will focus on efficiency and reliability whilst supporting delivery teams in meeting their objectives and timelines. You will also be responsible for the change process to ensure that you are adhering to enterprise and industry standards at . We hope youll be inspired both by the work we do and the people who make it all happen.

Specifically the role will require strong aptitude in the following areas:

Creating and managing end-to-end deployment plans for scheduling planning and controlling the deployment process.

Integrating deployment management practices into delivery process with objective of offering reliable repeatable IT services at appropriate service levels.

Ability to convert the technical expertise to recommendations pertaining to efficiency reliability scalability and security; drive best practices and engage with planning evaluating operationalizing and reporting deliverables.

Successful candidate must be able to show they are ready to think and act as an owner and drive consensus and decisions among stakeholder in pursuit of technical integrity.

Establishing infrastructure for tracking and monitoring all relevant updates and changes and efficiently converting the information into reporting recommendations schedules and decisions.

Providing trusted and reliable communication and reporting with confidence that all information is comprehensive accurate and confirmed.

Managing correspondence with clear articulation of impacts.

Providing subject matter expert guidance and advice to the IT Support segments and participating in development of remediation and collision avoidance strategies.

Identifying and educating on control and communication failures to help prevent issues going forward.

Providing updates to senior leadership on accomplishments and opportunities.

Protecting the interests of organization through identification management and escalation of risks and dependencies.

Being proficient with IT workflow and collaboration tools such as Service Now JIRA and Confluence. Be able to independently create and manage work items in the tools as required.

Being professionally familiar with Agile Waterfall and hybrid delivery models to understand and align with multiple teams working in different paradigms.

Understanding of the DevOps and continuous delivery principles and practices.

Job Requirements

Bachelors degree in Computer Science or related field.

5 years of previous deployment ITS or IT project management experience (Formal training and solid understanding of project management principles preferred).

8-10 years of experience in information systems operations environment in service management systems analysis or development.

Advanced knowledge of software development and service management lifecycles.

Demonstrated ability to coordinate cross-functional work teams toward task completion.

Demonstrated effective leadership and analytical skills.

Well-developed executive communication skills (both written and verbal).

Highly proficient in development of resolutions plans and strategies for operational advancement.

Sound management techniques experience in problem resolution and development of strategies for operational improvement.

Drive to enhance your knowledge and expertise by staying abreast of industry and business trends.