Data Centre Manager
Job Location:
Saint John - Canada
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Req Id:431407
Connection is everything. It drives us to innovate explore and stay close to what matters to us most. At Bell were building a more connected future through world-class networks AI-powered solutions and digital experiences that elevate how people live work and play every day.
We believe in empowering people. Thats why we equip our teams with cutting-edge technology AI tools and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact If youre inspired by innovation that advances how people connect and transforms whats possible you belong on #TeamBell.
On the Bell Business Markets team youll be a vital part of making innovation happen for enterprise-scale customers. Youll deliver advanced solutions in areas such as IoT Mobility/5G Cloud Cyber Security Voice Collaboration & Contact Centre and Internet & Private Networks.
At Bell your skills and expertise will help set us apart as we continue to be the leading provider of digital connections and next generation services to businesses and governments.
Summary
Bell Canada is seeking a Data Centre Manager to oversee day-to-day operations of missioncritical Data Centres supporting high availability reliability safety and compliance. This role is responsible for coordinating site operations supporting on-site/remote staff and vendors managing incident response and change activities and partnering with Facilities Network Security and external service providers to maintain stable 24/7 operations. The role requires strong operational judgment customer focus and the ability to work effectively across teams to meet service level audit and regulatory requirements.
Key Responsibilities
- Manage day-to-day operations of assigned Data Centre sites including both local and remotely supported locations ensuring safe reliable and efficient service delivery.
- Lead and support Data Centre operations staff including scheduling coaching performance management training and on-call participation.
- Coordinate operational activities across multiple sites ensuring consistent execution of processes standards reporting and escalation procedures.
- Serve as the primary operational escalation point for site incidents coordinating response recovery activities communications and post-incident reviews.
- Partner with Facilities Network Security and external vendors to maintain the availability and reliability of critical infrastructure including power cooling fire protection and physical security systems.
- Support change management activities by reviewing approving and overseeing maintenance MOP SOP and EOP execution while ensuring adherence to operational and safety requirements.
- Monitor site capacity across power cooling and space and coordinate customer installations equipment deployments moves adds and changes.
- Support customer onboarding readiness activities site tours and ongoing operational relationships to ensure a positive customer experience.
- Ensure compliance with corporate policies operational standards security requirements and audit controls while supporting remediation and continuous improvement initiatives.
- Monitor operational performance metrics site health indicators and service levels driving corrective actions and process improvements where required.
- Coordinate third-party vendors and contractors performing maintenance inspections repairs and commissioning activities within assigned sites.
- Support business continuity emergency response and operational readiness programs to maintain resilience across assigned Data Centre locations.
Critical Qualifications
- Bachelors degree in Information Technology Business or a related field or equivalent experience.
- 5 years of experience in Data Centre mission-critical facilities telecommunications or related operational environments.
- Experience leading operational teams including scheduling coaching performance management and on-call support.
- Experience managing or coordinating operations across multiple sites including remote oversight of staff vendors and contractors.
- Strong understanding of Data Centre infrastructure including power cooling UPS generators fire protection and physical security systems.
- Experience supporting incident management operational escalations service restoration and change management activities in a 24x7 environment.
- Experience with MOPs SOPs risk assessment and operational governance processes.
- Knowledge of capacity management across power cooling and space including customer installations and equipment deployments.
- Familiarity with DCIM monitoring ticketing and operational reporting tools.
- Strong communication problem-solving and customer relationship management skills.
Preferred Qualifications
- Strong leadership communication and team-building skills.
- Ability to manage multiple priorities and respond effectively in a 24x7 operational environment.
- Experience supporting operations across multiple Data Centre locations including remote oversight of staff and vendors.
- Strong analytical and problem-solving skills with a focus on operational excellence and continuous improvement.
- Familiarity with Data Centre industry standards operational KPIs and best practices.
- Experience using DCIM monitoring ticketing and capacity management tools.
- Exposure to colocation AI HPC or GPU environments is an asset.
Additional Requirements
Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Management
Job Status:Regular - Full Time
Job Location: Canada : New Brunswick : Saint John
Canada : New Brunswick : Fredericton
Canada : New Brunswick : Moncton
Work Arrangement: Hybrid
Application Deadline: 07/23/2026
For work arrangements that are Hybrid successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
We know that caring for our team members is at the heart of a healthy positive and thriving workplace. As part of our team youll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us youll be eligible for medical dental vision and mental health benefits that you can tailor to your specific needs. Plus as a Bell team member youll enjoy a 35% discount on our services and access exclusive offers from our partners.
At Bell we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued respected supported and that they belong.
Bell is committed to clarity in our hiring process. All roles posted are opportunities were actively recruiting for unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry email your recruiter or to make arrangements. If you have questions or feedback regarding accessibility at Bell we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.
Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect use and disclose your personal information.
Created: CanadaNB Saint John
Bellone of Canadas Top 100 Employers.
Required Experience:
Manager
About Company
Canada’s largest communications company, BCE leads the industry in providing advanced broadband communications networks and services to consumers and business customers across the country.
