Customer Service Associate

Build More Than a Career. Build a Future.

At KENT people dont just take jobs. They build careers.

Whether youre leading a team serving customers creating content managing projects or building expertise in your field youll find opportunities to learn new skills take on new challenges and grow your career. Many of our leaders started in frontline roles and advanced through experience development and hard work.

If youre looking for a place where your contribution matters your growth is supported and your work helps shape communities across Atlantic Canada wed love to hear from you.

Join one. Grow with many.

Customer Service Associates are responsible for interacting with customers and managing all transactions efficiently and accurately while working with our computerized system.

• Process customer transactions sales and refunds through cash registers
• Operatescannersand credit card/debit card terminals
• Provideexcellentcustomerservice
• Collect payments and bag purchases for customers
• Keep the checkout area clean and orderly
• Maintain front-end department merchandise
• Answering front desk phone and directing calls
• Assist other departments and functions as required
• Able to learn and operate the applicable computer system (D365) used to process orders

• Strongmathematical skillsandbasiccomputer system knowledge
• Ability to work independently in afast-pacedenvironment
• Customersatisfaction-oriented
• Strong communication and time management skills.
• Problem-solving and decision-making
• Ability to handlemoderate physical demands: standing for4 hours liftingmedium size merchandise if required up to 50 lbs.