Corporate Applications Intern

Who We Are:

Every transaction matters. Every Canadian matters. At Interac we protect both driving trust security and inclusion so our digital economy thrives.

Founded in 1984 Interac connects Canadians through secure digital payments advanced identity verification and industry-leading fraud protection. Connecting banks businesses and individuals Interac enables millions to send receive and manage money safely and effortlessly every day across both digital and physical environments.

As the backbone of Canadas financial ecosystem Interac facilitates over 20 million transactions daily supported by trusted partnerships with government and financial institutions. Consistently ranked as Canadas most reputable financial technology brand Interac is deeply embedded in the daily lives of Canadians.

Who You Will Work With:

We are looking for a Corporate Applications Intern to join the Corporate Applications team and support critical initiatives around tool standardization and systems integration. This internship will provide hands-on experience with Jira Cloud Planview Salesforce and ServiceNow offering you an opportunity to work on automation integration and process optimization in a collaborative agile environment. This role is ideal for someone interested in IT systems agile methodologies and operational efficiency.

What You Will Do:

• Facilitate daily syncs and weekly team meetings including taking live notes capturing action items and gathering updates for project tracking.
• Proactively reach out to stakeholders to collect information for shared resources such as the Common Corp Apps list.
• Create update and organize Jira tickets based on meeting discussions and team input.
• Track deadlines and priorities across work items to support timely delivery and project success.
• Develop and maintain Confluence documentation including guides on how to set up new Jira projects.
• Configure and standardize Jira Cloud usage across teams for consistent tracking reporting and workflow management.
• Document best practices for issue types workflows and board configurations to streamline adoption.
• Support the integration of Jira Cloud with Planview AgilePlace and ServiceNow for enhanced cross-functional visibility and collaboration.
• Collaborate with cross-functional teams (IT Project Management Agile Coaches) for smooth onboarding user training enabling feedback loopsand optimizing tool usage.
• Develop maintain and document automated workflows to improve efficiency and support user adoption through training sessions and clear guides
• Participate in testing integrations and configurations identifying and resolving inconsistencies or bugs.
• Monitor integrated tools to ensure reliability and proactively flag potential issues.
• Contribute to agile ceremonies to support backlog refinement sprint planning and retrospectives.

What You Bring:

• You are studying Business Administration Computer Science or a related area of study
• A familiarity and understanding of product delivery (how the backend of a product is built and works)
• Basic familiarity with project management tools with a strong interest to learn new IT software (Jira Planview and ServiceNow)
• Proficiency in the Microsoft Office Suite (Excel and PowerPoint preferred for data analysis and process documentation) Comfort with navigating and understanding software configurations and cloud-based systems.
• You are a proactive problem-solver with a track record of driving continuous improvement using a creative and process-oriented approach to find pragmatic solutions
• You consider yourself a a self-starter who is passionate about excellence about making an impact and the opportunity to learn and grow with our team and the company
• You are able to work independently work with ambiguity to deliver outcomes.
• Driven to continuously improve anticipating and responding to team needs while thriving in a transforming environment and embracing opportunities for growth and implementation
• Keen understanding that success lies in the details leveraging critical thinking and precision in handling data configuring tools and documenting processes to ensure accuracy and prevent errors.
• Strong written and verbal skills for effectively communicating with cross-functional teams ensuring clarity in instructions and feedback.

Although not required you have some familiarity or previous experience with the following:

• Experience with Jira Planview or ServiceNow
• Basic Knowledge of cloud-based tools (Confluence SharePoint or another documentation tool)
• Familiarity with scripting languages (e.g. Python or JavaScript) or automation tools (like Power Automate)
• Basic knowledge of agile frameworks(Scrum or Kanban) or interest in working in Agile
• Any experience with data integration concepts API usage or data flow between systems
• Familiarity with basic project management concepts or tools
• Any data integration or workflow automation tools (Zapier Power Automate or MuleSoft)
• Exposure to cross-team collaboration working in customer service tech support troubleshooting or end user training

What Were Offering:
The hourly pay rate for this position is $25 and the internship term runs from January to April 2027. The exact amount will depend on factors such as skills experience and job-related knowledge. An internship opportunity at Interac also features:

• Flexible hybrid work model with monthly intern socials for better work-life balance
• Convenient downtown Toronto office located minutes away from Union Station
• Interac learning bootcamp designed to help you hit the ground running

Why Join Us

At Interac the impact we make and the people who drive it is profound. When you become part of our team youre joining a purpose-driven organization thats shaping the future of digital finance in Canada. Heres what you can expect:

• Investing in the Future Help us unlock digital prosperity for all Canadians.

• Innovative Thinking Collaborate on products practices and platforms that redefine whats possible.

• Inclusive Culture Be empowered to bring your whole self to work and realize your full potential.

• Inspiring Community Work in an ecosystem where we lift each other up and rise together.

• Intentional Support Enjoy flexible supportive offerings that prioritize your total wellness.

Additional Pre-Employment Requirements:

To ensure the integrity of our organization successful candidates will be required to complete background checks which may include Canadian Criminal Credit Check Canadian ID Cross-Check Public Safety Verification 5-year Employment Verification Education Verification Credit Check and Social Media Check.

Equal Opportunity Employer

Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that innovation thrives when people from different backgrounds experiences and perspectives come together. Thats why we are committed to providing fair and equitable employment opportunities for all individuals without discrimination based on race color ancestry ethnic origin place of origin citizenship creed sex sexual orientation gender identity or expression age marital or family status disability or any other characteristic protected by applicable law.

If you require accommodation during any stage of the application or recruitment process please contact us at We will work with you to meet your needs.

Please be aware that certain individuals are misusing Interac Corp.s name and logo to promote fictitious employment opportunities. Interac Corp. never requests solicits or accepts any form of payment in exchange for employment. Any such offers are fraudulent and should be disregarded. Interac Corp. assumes no liability for any claims losses damages expenses or inconveniences arising from or related to these fraudulent activities. Such communications do not constitute an offer or representation by Interac Corp. or its subsidiaries and affiliates.