Content Developer

Job Title:Content Developer

Location: Mississauga Canada (Hybrid)

What Were Looking For

SOTIs growth and success are driven by our commitment to innovation culture and leadership. Our employees are empowered to make an impact bring unique value and contribute to a high-performing team.

As a Content Developer you will be responsible for creating and maintaining high-quality technically accurate and audience-focused learning experiences that deliver significant value to our internal teams customers and partners. You will combine technical expertise with a passion for learning to develop engaging training content that helps others build their knowledge and skills.

If you are eager to apply your technical curiosity simplify complex concepts and enable others to succeed through learning this role offers an excellent opportunity to make a meaningful impact and build a rewarding long-term career with SOTI.

What Youll Do

• Conduct technical research product exploration and hands-on testing to develop deep subject matter expertise
• Design develop and maintain technically accurate learning experiences that transform complex technical subjects into effective educational outcomes.
• Create compelling learning exercises and activities aligned to the subject and design.
• Partner with stakeholders and subject matter experts to understand business needs validate technical accuracy and ensure learning effectiveness.
• Develop learning experiences aligned to a variety of deliverable types (instructor-led virtual instructor-led web-based learning videos etc)
• Own learning projects throughout the full development lifecycle from intake and needs analysis through validation release and change management.
• Proactively collaborate across Content Development Instructional Design Principal Instruction and Training Leadership functions to deliver cohesive learning experiences ensuring alignment effective handoffs and shared ownership of learner success
• Validate learning experiences through technical review stakeholder feedback learner feedback and continuous improvement processes.
• Assist with the creation and maintenance of on-premise and cloud production training environments.
• Contribute to training and enablement strategy by identifying opportunities to improve learner performance scalability and content quality.
• Continuously expand expertise across the SOTI One Platform including new features and evolving use cases.

Experience Youll Bring

• Experience in mobile Cloud client-server or other enterprise technologies. 3-5 years of related work portfolio experience
• Experience in or knowledge of Mobile Device Management as well as Server and Cloud infrastructure.
• Demonstrated ability to learn and master new technologies products and technical domains with minimal assistance.
• Ability to analyze complex systems and break them down into logical explainable concepts.
• Strong analytical problem-solving and critical-thinking skills.
• Strong oral interpersonal and written communication skills to effectively work with team members peers and stakeholders
• Willingness to embrace change and process improvements to streamline work processes
• Ability to concurrently work on multiple projects and remain flexible to adapt to changing requirements and priorities
• Become proficient in all SOTI One platform products (SME in several)

Additional Assets:

• Experience creating professional learning assets (PowerPoint written guides discussion and exploration activities videos etc...)
• Windows Enterprise Software knowledge
• Enterprise Mobility Management knowledge
• Any other additional programming languages
• Knowledgeable of learning methodologies and adult learning best practices
• Previous experience designing developing or delivering technical learning experiences documentation or learning plans.

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