Consultant, Regulatory Programs

You are as unique as your background experience and point of view. Here youll be encouraged empowered and challenged to be your best self. Youll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day youll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals families and communities around the world.

Job Description:

Reporting to the Director Governance Practices and Transformation the Consultant Regulatory Programs will support the delivery and ongoing management of regulatory oversight programs and business governance initiatives within Retail Advice & Solutions (RA&S). This role will focus on the day-to-day execution of established programs operational excellence and driving continuous improvement across the Governance Practices and Transformation team.

What will you do

Program Management & Execution

• Execute and manage run programs within the BG&C oversight function to ensure consistent and effective delivery

• Maintain program documentation schedules and tracking mechanisms

• Monitor program performance against established metrics and timelines

• Support the implementation of compliance and regulatory initiatives across RA&S

Team Operations & Administration

• Manage team inboxes and coordinate incoming requests and escalations

• Triage and prioritize inquiries ensuring timely routing and resolution

• Schedule meetings coordinate resources and support project logistics

Continuous Improvement Initiatives

• Lead continuous improvement projects to enhance team efficiency and program effectiveness

• Identify process bottlenecks and recommend practical solutions

• Collaborate with stakeholders to resolve operational issues

• Track and communicate improvement outcomes

Analysis & Reporting

• Compile and analyze program data to monitor compliance and effectiveness

• Prepare status reports dashboards and presentations for management review

• Identify trends and areas requiring escalation or intervention

• Support audit and regulatory reporting activities

What do you need to succeed

• University degree or equivalent professional experience

• 3 years of relevant experience in wealth insurance or regulatory functions

• Experience with process management program coordination or business operations

• Strong organizational and project management skills

• Excellent collaboration and communication skills (written and verbal)

• Proficiency in Microsoft Office (Excel PowerPoint Outlook)

• Strong analytical and problem-solving abilities

• Ability to manage multiple priorities in a fast-paced environment with a flexible approach to changing priorities and requirements

Preferred Qualifications

• Experience in regulatory or compliance-focused roles within financial services

• Familiarity with oversight programs or governance functions

• Experience with continuous improvement methodologies

• Life insurance industry knowledge or LLQP/LOMA designation

• Working knowledge of RA&S regulatory environment

Whats in it for you

• The opportunity to move along a variety of career paths with amazing networking potential

• Flexible Benefits from the day you join to meet the needs of you and your family

• Were committed to creating an inclusive and respectful environment. Our goal is to make sure all ouremployees have the chance to live up to their full potential

• Were honoured to be recognized as a 2025 Best Workplaces in Ontario by Great Place to Work Canada

• We are thrilled to be recognized by Excellence Canada with their top-level certification the Canada Order of Excellence for Mental Health at Work for prioritizing employee well-being fostering a positive work culture and achieving excellence in mental health

*LI-MS

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other addition to Base Pay eligible Sun Life employees participate in various incentive plans payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to .

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We may use artificial intelligence to support candidate sourcing screening interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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