Communications Manager, International Stores & Corporate Communications

Amazon is seeking a high-judgment strategic and creative communications professional to join our International Stores and Corporate Communications (ISCC) team in Canada. This role will be based at Amazons Toronto Hub (YYZ18) with frequent travel to Amazon sites across Canada. This role reports to the Head of Communications Amazon Canada and helps to build and maintain Amazons reputation.
This role is part of a global team working with experts from around the world as part of the International Stores and Corporate Communications team at the forefront of building and protecting Amazons reputation communicating stories that showcase how Amazon creates a positive impact for customers across Canada creates opportunities for employees invests in the economy and contributes to local communities across the country.
Amazons physical presence in Canada includes our corporate offices technology hubs and operations network such as fulfillment sortation and delivery sites in communities coast to coast. This Communications Manager will own the communications strategy for how Amazon shows up in Canadian communities with a particular focus on employer and workplace brand.

Key job responsibilities
Own and drive proactive communications strategies for Amazon in Canada including operational milestones delivery innovation workforce programs and the stories of the people and communities connected to Amazons growing infrastructure footprint
Lead earned media relations at the local and national level for workplace-related announcements building relationships with reporters content creators and community leaders where Amazon operates
Build trust with a wide range of senior internal stakeholders providing ongoing advice and counsel and helping to develop communications strategies to support business objectives
Develop and write news releases media advisories pitches talking points and related communications materials as well as non-traditional media social influencer and paid communications opportunities
Manage reactive issues related to Amazons presence with high judgment and professionalism
Provide communications counsel to operations and business leaders at the site and regional level
Collaborate with broader ISCC Canada communications colleagues and international peers to ensure alignment and share best practices
Serve as a spokesperson for Amazon as required

A day in the life
No two days look the same. You might start early comparing notes with communications colleagues in Europe and around the world then prep an executive for a national interview. Mid-morning you join business leaders to present your ideas for landing an upcoming announcement. Later youre drafting a media release shaping a social and influencer plan and building relationships with reporters and community leaders from Vancouver to Halifax to Montreal. When a reporter calls on deadline you bring calm judgment and a fast fact-based response. Throughout youre shaping Amazons reputation as an employer builder and community partner across Canada.

About the team
The International Stores and Corporate Communications team in Canada is a small high-performing team responsible for protecting and enhancing Amazons corporate reputation across the country. We tell stories about how Amazon creates positive impact for customers employees communities and the Canadian economy. The team works across all of Amazons business lines in Canada and partners closely with Public Policy Operations Retail and Community Engagement to deliver earned owned and social storytelling to external audiences.

- 7 years of recent professional communications or public relations experience
- Bachelors degree
- Experience managing complex fast-moving and unexpected communications challenges
- Experience developing and executing earned media strategies and campaigns
- Experience providing communications counsel to senior business leaders
- Experience scaling communications with AI technologies
- Strong written and oral communications skills
- Working fluency in French and English

- Experience in operations logistics transportation infrastructure or workplace communications
- Experience serving as an on-the-record spokesperson (print radio TV podcast)
- Strong relationships with Canadian media (local and/or national)
- Acute awareness of the Canadian socio-political landscape with keen insights into local community concerns and issues
- Experience working cross-functionally in a complex matrixed organization
- High acumen in issues and crisis management

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company Amazons package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon offers comprehensive benefits including health insurance (medical dental vision prescription basic life & AD&D insurance) Registered Retirement Savings Plan (RRSP) Deferred Profit Sharing Plan (DPSP) paid time off and other resources to improve health and well-being. We thank all applicants for their interest however only those interviewed will be advised as to hiring status.

CAN ON Toronto - 87700.00 - 146400.00 CAD annually