Commissary & Catering Coordinator

DoyouenjoycoordinatingcomplexoperationsbuildingstrongvendorrelationshipsandcreatingexceptionalcustomerexperiencesAsaCommissary&CateringCoordinatoryoullplayakeyroleinshapingtheonboardexperienceforCanadianNorthpassengersacrossournetwork.

From menu planning and catering logistics to charter operations and inventory management youll help ensure our aircraft are equipped with the products and services needed to deliver a safe reliable and memorable passenger experience. This role offers a unique opportunity to combine operational coordination customer experience and supplier management within a fast-paced aviation environment.

WhatYoullDo

In this role you will support the planning coordination and continuous improvement of Canadian Norths onboard products and catering programs.

Keyresponsibilitiesinclude:

• Coordinatecateringcommissaryandinflightproductprogramsacrosstheairlinenetwork
• Support menu planning and development onboard product enhancements service standards cost management initiatives and customer experience improvements
• Coordinate loading logistics and distribution of onboard products galley equipment catering supplies passenger amenities and commissary items
• Build and maintain strong relationships with suppliers caterers and third-party vendors by communicating service requirements providing forecasts monitoring performance and ensuring compliance with applicable regulatory and company standards
• Coordinatechartercateringoperationsmonitorcharterrequirementsandserveastheprimarycontactforcharter-relatedonboardservices
• Investigateserviceirregularitiesrespondtoinflightreportsandsupportcorrectiveactionplanningandimplementation
• Maintaindocumentationincludinggalleyspecificationsonboardproductrecordsandoperationalprocedures
• Promote a culture of safety by supporting hazard reporting risk assessments workplace inspections audits investigations and continuous improvement initiatives
• Remain informed of scheduled flight operations and provide operational support as required

WhatYoullNeedtoSucceed

• Highschooldiplomaoranequivalentcombinationofeducationandrelatedexperience
• Minimum one (1) year of experience in aviation catering logistics inventory management hospitality or a related operational environment
• ProficiencyinMicrosoftOfficeSuite(ExcelWordPowerPoint)
• Experiencewithinventorydistributionandcontrol
• Strong time management skills with the ability to manage multiple priorities and deadlines in a fast-paced team-oriented environment
• Stronginterpersonalandcommunicationskills
• Strongorganizationalanalyticalandproblem-solvingskills
• Ability to perform physical duties including frequent bending pulling pushing and lifting of catering equipment and commissary products
• Abilitytoworkindependentlywithminimalsupervision
• Demonstratedinitiativecreativityandaproactiveapproachtoproblem-solving
• Abilitytoworkirregularhoursincludingweekendsholidaysandon-callshiftsasrequired
• Willingnessandabilitytotravelasrequired
• AbilitytoobtainandmaintainaRestrictedAreaIdentityCard(RAIC)

BonusQualifications

• Previousairlineexperience()
• Knowledgeofcargoloadcontrolaircraftlimitationsandgroundhandlingservices
• Bilingualism(English/French)
• NationalFoodSafetyTrainingProgram(NFSTP)certificationorabilitytoobtaincertification
• Ability to communicate in Inuktut

MoreThanaJob

At Canadian North youll join a team that plays a vital role in connecting people communities and essential services across the North. Youll enjoy meaningful work opportunities to learn and grow travel privileges and the chance to build a rewarding career while making a lasting impact in the communities we serve.

TotalRewards&EmployeeBenefits

• TravelprivilegeswithCanadianNorthandover100partnerairlines
• Cargoshippingprivileges
• Threeweeksofpaidvacation
• 112hoursofpaidpersonalleave
• Comprehensivehealthdentalandlifeinsurancecoverage
• Short-termandlong-termdisabilitybenefits
• Retirementsavingsprogramwithemployercontributionsandmatching
• EmployeeSharePurchaseProgram
• 24/7virtualhealthcareandemployeeassistanceprograms
• Professionaldevelopmentopportunities
• Exclusiveemployeediscountsontravelhotelsfitnessmembershipsmobileplansshoppingandmore!

Canadian North is committed to creating an inclusive and accessible workplace. Accommodation is available upon request at all stages of the recruitment and onboarding process. If you require accommodation please email and we will work with you to meet your needs.

Closingdate:October112026

Required Experience:

IC