Commercial Excellence Manager

We are Pierre Fabre Laboratories a global leader combining pharmaceutical expertise with dermo-cosmetics to support consumers and patients at every stage of their care journey.
Our portfolio includes several medical franchises and international brands such as Eau Thermale Avène Ducray A-Derma Klorane René Furterer and Pierre Fabre Oral Care.
By joining us you become part of a meaningful company where the human dimension is essential. You become a participant in the We Care Movement a movement that values excellence and innovation within passionate teams. Together we push the boundaries of science to unite health and beauty for the benefit of all because Every time we care for a single person we make the whole world better.

Present in 120 countries with a team of over 10000 employees we are proud to create a scientific and human impact today and tomorrow! If caring is at the heart of your values join Pierre Fabre Laboratories and become a key player in the We Care Movement.

Support the business units / subsidiaries in defining use cases and monitor the companys data projects.
Deploy the companys data strategy by managing projects based on the analysis of strategic company data.
Liaise between information technology profiles (data experts) business profiles and business profiles.
Help ensure the compliance and proper organization of data in information systems (repository data customers companys articles and metadata related to standards and regulations) by applying the governance rules defined within the framework of the Group data strategy.

GENERAL RESPONSIBILITIES
Lead Commercial Excellence across Canada for Dermo-Cosmetics (DCPC) and Medical Care by transforming commercial data customer insights and market intelligence into actionable strategies that accelerate profitable growth.
Own the affiliates key commercial performance levers including Revenue Growth Management (RGM) Commercial Analytics Business Intelligence CRM Sales Force Effectiveness (SFE) Retail Execution and Performance Management.
Act as a strategic business partner to the General Manager and Leadership Team driving fact-based decision-making execution excellence and continuous business improvement.
DETAILED RESPONSIBILITIES
1. Commercial Performance & Business Insights

Analyze business customer channel and portfolio performance to identify growth opportunities and risks.

Lead business performance reviews and Risks & Opportunities processes.

Deliver actionable insights and recommendations to support decision-making.

Support forecasting business planning and performance management routines.
2. Revenue Growth Management (RGM)

Lead pricing promotion trade investment and profitability optimization initiatives.

Evaluate customer channel and portfolio profitability to improve commercial returns.

Build business cases to support customer planning investment decisions and Joint Business Plans.

Partner with Sales Marketing and Finance to improve Gross-to-Net performance and ROI.

Drive data-based actions that maximize profitable growth.
3. Commercial Analytics BI & CRM

Own commercial reporting dashboards and business intelligence capabilities.

Ensure a single source of truth across commercial and financial data.

Translate complex data into clear business actions and recommendations.

Drive CRM adoption governance and data quality.
4. Sales Force Effectiveness & Execution Excellence

Lead Sales Force Effectiveness initiatives across DCPC and Medical Care.

Optimize targeting segmentation territory design and field productivity.

Monitor field performance and identify opportunities to improve execution and ROI.

Support implementation of global best practices and tools.
5. Retail Execution & Category Excellence

Monitor assortment distribution visibility and activation performance.

Support category shopper and customer initiatives that drive growth.

Evaluate retail execution effectiveness and identify improvement opportunities.
HRM Document for internal use only - Do not distribute
6. Leadership & Cross-Functional Collaboration

Act as a trusted advisor to the GM and Leadership Team (CODIR)

Influence business decisions through analytics insights and commercial expertise.

Lead Commercial Excellence projects and continuous improvement initiatives.

Build organizational capabilities in analytics RGM performance management and execution excellence.

Partner with Global and IBU teams to implement frameworks tools and best practices.
KEY SKILLS
Commercial Excellence & Revenue Growth

Strong expertise in Commercial Excellence Revenue Growth Management and business performance optimization.

Strong understanding of pricing promotions trade investment customer profitability and ROI management.

Strong commercial acumen within consumer healthcare retail FMCG or pharmaceutical environments.
Analytics & Business Acumen

Advanced analytical and problem-solving capabilities.

Ability to translate complex data into actionable business recommendations.

Strong financial acumen forecasting and business planning skills.

Excellent communication and business storytelling abilities.
Leadership & Influence

Strong ability to influence without direct authority.

Effective stakeholder management and cross-functional collaboration.

Ability to lead through expertise in a matrix environment.

Strong project management prioritization and execution skills.
KEY COLLABORATIONS

General Manager & Leadership Team

Medical Marketing Sales & Commercial Teams

Finance & Commercial Controlling

Supply Chain & Operations

Global & IBU Teams
EDUCATION / EXPERIENCE

Bachelors degree in Business Finance Economics Analytics Commerce or related field.

MBA or Masters degree considered an asset.

3-7 years of experience in Commercial Excellence Revenue Growth Management Business Analytics Sales Operations Commercial Finance or related commercial functions.

Proven track record of improving commercial performance through analytics insights and business partnering.

Experience in Consumer Healthcare Dermo-Cosmetics FMCG Retail or Pharmaceutical industries preferred.
LANGUAGES

Bilingual English and French (spoken and written) required.
COMPUTER SKILLS

Advanced Microsoft Office skills.

Advanced Excel and Power BI/Tableau capabilities.

CRM experience (Salesforce preferred).
HRM

At Pierre Fabre Laboratories we believe that our greatest asset is our people.

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race color religion creed national origin or ancestry sex sexual orientation gender identity or expression age physical or mental disability veteran or military status genetic information or any other legally recognized protected basis under federal state or local law. The information collected by this application is solely to determine suitability for employment verify identify and maintain employment statistics on applicants. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the companys personnel representative if you need assistance completing this application or to otherwise participate in the application process. Thus we commit to considering all applications equally without fail.