Clinical Manager, Crisis Management Services

Make a difference in a growing innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.

You will lead and support a network of clinicians ensure high-quality service delivery contribute to program development and support national crisis response coverage including after-hours this role you will report to the CMS Clinical Manager and Team Lead.

What Youll Be Doing

• Lead coach and support clinicians and associates across the assigned region.
• Oversee the delivery quality and performance of Crisis Management Services (CMS).
• Recruit onboard train and provide clinical consultation to network clinicians.
• Manage regional clinical resources and respond to customer and operational needs.
• Collaborate with leadership on strategy program development and service improvements.
• Ensure services meet quality accreditation client satisfaction and financial objectives.
• Participate in on-call rotation and provide expertise in crisis intervention trauma-informed care and case management.

What Were Looking For

• Masters Degree in Social work Counselling or Psychology with professional registration.
• Minimum 5 years of clinical counselling experience in crisis and trauma and 1 year in a supervisory or management role.
• Expertise in crisis management trauma-informed care quality assurance and clinical service delivery.
• Experience ensuring compliance with professional legal ethical and accreditation standards.
• Strong leadership communication presentation organizational and stakeholder management skills.
• Proficiency with Microsoft Office (Word Excel and PowerPoint).
• Proven ability to drive service excellence accountability and continuous improvement.
• French fluency is strongly preferred; bilingual candidates will be prioritized.

Why Work With Us

Homewood Health is Canadas largest and leading service provider for medically focused evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence integrity collaboration and innovation. Our people make a difference!

As an equal opportunity employer Homewood Health is committed to employment accessibility diversity equity and inclusion. For this reason we encourage applications from members of equity-seeking groups including women racialized and indigenous communities persons with disabilities and persons of all sexual orientations and gender identities/expressions.

Join us at Homewood Health and be part of a diverse team helping Canadians live healthier more productive and fulfilling lives.

#homewoodishiring

Required Experience:

Manager