Clinical Excellence & Quality Coordinator
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Job Summary
Innovative Clinical Excellence & Quality Coordinator Needed!
The Clinical Excellence & Quality Coordinator is a newly created role responsible for providing administrative and operational support across a range of Clinical Excellence & Quality activities. As a key member of the Clinical Excellence & Quality team this role supports the coordination of quality compliance documentation readiness and reporting of information that enables internal stakeholders clinic operations and quality initiatives across the network.
This is an execution-focused role requiring precision strong organization and the ability to independently manage high-volume administrative work while maintaining accuracy and timeliness. With 100 clinics delivering infusion and injection services across Canada the Coordinator plays a key role in supporting the preparation reconciliation and communication of compliance data ensuring internal stakeholders have clear reliable visibility to status risks gaps and clinic-level readiness. The right candidate brings structured thinking strong documentation skills and comfort working in a regulated healthcare environment.
What we offer (and why youll love it here!):
- Work-Life Balance: A structured consistent work environment that supports focus organization and balance - so you can perform at your best while maintaining time outside of work.
- Growth Opportunities: Were committed to your professional development. With access to training and continuous learning youll stay at the forefront of the healthcare sector and enhance your analytical skills.
- Vibrant Culture: Our collaborative culture thrives on teamwork where employee feedback drives us to be better every day. From local activities to national initiatives we engage our employees in creating meaningful change in the healthcare field.
- Our People Say It Best: â & Where: Full-Time Permanent & Remote across Canada
Closing Date: June 17 2026
Why BioScript Solutions
At BioScript were not just a companywere a fast-growing company always putting patients first. Recognized as one of Canadas Best Managed Companies we believe in pushing boundaries setting trends and creating meaningful experiences that captivate and inspire. Our vibrant team is made up of innovative minds who are passionate about driving success and making an impact. Ready to be a part of this exhilarating journey
Your Mission:
Compliance Visibility & Reporting
- Support the preparation and review of training compliance reporting for internal stakeholders using information from established systems and source documentation
- Collaborate with clinic teams and internal stakeholders to validate compliance support reporting accuracy and assist with follow-up on identified gaps
- Prepare clear and concise status updates summaries and reporting outputs to support internal stakeholder awareness and leadership visibility across Clinical Excellence & Quality activities
- Identify reporting discrepancies documentation gaps or compliance-related risks and escalate to the appropriate stakeholders for review and action
- Support coordination of key reporting and compliance timelines including audit activities training deadlines accreditation milestones and review cycles
- Support training-related administrative processes within applicable systems and escalate data system or ownership-related issues to the appropriate teams
Audit Preparation & Documentation Management
- Coordinate audit file preparation by compiling organizing and quality-checking documentation for internal and external audits
- Maintain audit readiness checklists and support organization of document repositories aligned with current requirements
- Track corrective actions and follow-up items post-audit and coordinate with applicable internal stakeholders to support timely resolution and closure
Process Auditing & System Reviews
- Conduct regular reviews of system-based processes to ensure accuracy consistency and integrity
- Review operational processes for alignment with SOPs and flag deviations for escalation
- Support identification of process gaps and contribute to solution development and continuous improvement initiatives
- Participate in testing and documentation of process improvements and system-related changes prior to implementation
Documentation & SOP Support
- Draft format and maintain SOPs work instructions training guides and policy documents in collaboration with internal stakeholders
- Support adherence to document version control review cycles and distribution processes in collaboration with responsible teams
- Support the development of administrative operational and non-clinical documentation and process flows as required
- Support quality team change control activities as required
What You Bring to the Table:
- Education:
- Post-secondary education in health administration business administration nursing or a related field
- Experience:
- 24 years of experience in a coordination quality compliance or administrative role within a healthcare regulated or clinical environment
- Experience managing and maintaining structured datasets (e.g. spreadsheets reporting tools or databases) involving complex multi-variable information
- Demonstrated ability to prepare and organize documentation packages for audits accreditation reviews or regulatory submissions
- Experience in specialty pharmacy infusion therapy homecare or a multi-site clinical environment
- Experience working with learning management systems (LMS) or compliance-related reporting platforms
- Exposure to quality management systems ISO documentation practices or clinical quality frameworks
- Skills:
- Strong organizational skills and attention to detail with a demonstrated commitment to accuracy and consistent follow-through in high-volume work
- Ability to work independently on complex multi-step administrative tasks while maintaining accuracy and meeting timelines
- Strong written communication skills with the ability to produce clear professional documentation summaries and correspondence
- Proficiency with Microsoft Office applications including Excel Outlook Visio Word and Power BI
- English proficiency is required to effectively communicate with stakeholders
- Bilingualism (French and English) may be required for this position depending on the specific role location and the needs of the organization.
Compensation: At BioScript your base pay is one part of your total compensation package and is determined within a range. Our pay ranges are based on the local cost of labor benchmarks for each specific role level and geographic location.
Were proud to be an equal opportunity employer.âAs a people-centric organization were committed to fostering aâwelcomingâculture free of discrimination andâtoâproviding aâhealthy andâsafeâwork environmentâwhereâall team membersâcanâthrive as individuals.âThrough our commitment to diversity inclusion belonging and equity we strive to provide an accessible workplace where individuals feel valued respected and supported every day.
We are committed to creating an inclusive and accessible work environment across accordance with applicable provincial legislation including Quebecs Charter of the French Language this job posting is provided in both French and English when required. For positions based in Quebec French language proficiency is required to perform day-to-day duties.
We encourage and accept all applications however only candidates selected for interviews will be contacted. Accommodations can be made available on request for candidates taking part in all aspects of the selection process. For inquiries please email the talent acquisition team at
Ready to make your mark Coverdale Clinics - Where Patient care is in our DNA.
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