Client Services Coordinator
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Client Services Coordinator
Full-Time Permanent Competitive Base Wage Sales Commissions
Are you a peoplefirst professional who thrives in a fastpaced environment Do you love being the friendly knowledgeable voice that customers rely on If youre organized confident and motivated by both service excellence and sales success we want to meet you.
Were looking for a Client Services Coordinator to join our teama key frontline role responsible for creating exceptional customer experiences supporting our sales and estimating teams and keeping daily operations running smoothly. This position offers a competitive base wage plus commission opportunities for those who enjoy upselling crossselling and contributing to revenue growth.
What Youll Do
Customer Service Excellence
- Be the first point of contact for all incoming calls emails and walkin clients
- Greet customers with professionalism and warmth
- Respond to general inquiries book appointments and support product questions
- Build strong client relationships and ensure timely followup
- Assist in resolving customer concerns with a solutionsfocused approach
- Support internal staff vendors and clients with clear communication
Sales & Estimating Support
- Prepare job folders and materials for estimators
- Qualify incoming estimate requests
- Provide basic quotes and service information
- Process contracts and ensure deposits are collected
- Assist with new and renewal contract preparation
- Actively upsell and crosssell services
- Meet monthly sales targets set by the Sales Manager
- Process payments and preauthorized transactions
Administrative Coordination
- Perform data entry filing and general office duties
- Maintain accurate records and documentation
- Schedule appointments and send customer confirmations
- Support smooth daytoday office operations
What You Bring
- Minimum 5 years of customer service experience
- Minimum 5 years in an office environment
- Strong communication skills and a friendly professional demeanor
- High attention to detail and strong organizational abilities
- Ability to work independently and collaboratively
- Proficiency in Microsoft Office (Outlook Word Excel Teams)
- Basic knowledge of QuickBooks
- Valid Class 5 Drivers License
Assets (not required):
- Experience in landscaping snow removal or home services
- Familiarity with LMN software
- Previous sales or upselling experience
Why Youll Love Working With Us
- Competitive base wage commission opportunities
- A supportive team environment
- A role where your customer service skills and sales abilities truly shine
- Opportunities to grow within a dynamic clientfocused company
If youre passionate about delivering exceptional service and want a role where you can make a real impact wed love to hear from you. Apply today and help us continue to raise the bar in customer experience.
Required Experience:
IC
About Company
Transform your outdoor spaces with our professional landscaping services. We create and maintain beautiful landscapes for both residential and commercial clients.
