Client Reporting Analyst

The Client Reporting Analyst plays an important role in supporting Client Service Operations by preparing validating and delivering accurate client management audit and financial reporting. This role contributes to strong operational controls by helping identify risks maintain documentation support systems access controls and participate in process improvements. The successful candidate will collaborate with internal and external partners while managing multiple reporting deadlines with accuracy professionalism and attention to detail. This opportunity offers exposure to client servicing investment-related operations reporting processes and ongoing business transformation initiatives.

Position Responsibilities:

• Coordinate prepare validate and deliver client reports management reports audit requests statistical data and other financial reports in a timely manner.

• Prioritize and manage multiple reporting deadlines while maintaining checklists records shared mailboxes archive directories and process documentation.

• Perform reasonability analyses explain variances and support client and fund initiatives such as fund openings closings rebalancing and large withdrawals.

• Identify report and help mitigate financial and operational control weaknesses while ensuring compliance with regulatory requirements and internal policies.

• Participate in client servicing activities process improvements business transformation efforts investment systems testing projects cross-training and collaboration with internal and external business partners.

Required Qualifications:

• 2 years of client servicing experience.

• Bilingual in French and English is required. The successful candidate will be required to communicate in English and French to support clients from various jurisdictions outside of Quebec.

Preferred Qualifications:

• University degree in accounting finance or a relevant field is an asset.

• Canadian Securities Course is an asset.

• Experience working with derivatives products futures repos and investment instruments such as bonds stocks short terms and derivatives is an asset.

• Knowledge of Generally Accepted Accounting Principles (GAAP) the financial services industry investment funds and investment-related business is an asset.

• Strong interpersonal verbal and written communication skills with strong numerical accuracy analytical skills attention to detail organizational skills and the ability to multitask meet deadlines work independently and collaborate as a teammate.

• Thorough knowledge and experience using information systems particularly Microsoft Office including Excel and Word.

When you join our team:

• Well empower you to learn and grow the career you want.

• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team well support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .

Referenced Salary Location

Salary range is expected to be between

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. If you are applying for this role outside of the primary location please contact for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies such as artificial intelligence (AI) and automated processing tools to analyze and process the information you provide to us or third parties in the application process. For more information please refer to our personal information collection statement.