Clerk 3
Job Summary
- Provide administrative support to the Food Safety Program and related departmental operations.
- Process permits applications and associated documentation accurately and efficiently.
- Respond to telephone email and in-person inquiries from clients stakeholders and the public.
- Prepare draft and distribute correspondence reports and other administrative documents.
- Schedule appointments meetings and coordinate calendars as required.
- Arrange travel accommodations and prepare related documentation.
- Maintain filing systems records databases and confidential information.
- Prepare expense reports and assist with administrative tracking and reporting.
- Handle incoming and outgoing correspondence and ensure timely follow-up.
- Provide exceptional customer service while addressing inquiries related to food safety and environmental health services.
- Support special projects and perform other administrative duties as assigned.
- Grade XI education supplemented by a one-year commercial or business administration course.
- Minimum three (3) years of administrative or secretarial experience.
- An equivalent combination of education training and experience may be considered.
- Strong proficiency in Microsoft Office Suite (Word Excel Outlook and PowerPoint).
- Excellent verbal and written communication skills.
- Strong organizational multitasking and time-management abilities.
- Experience managing confidential information with discretion and professionalism.
- Ability to work independently and exercise sound judgment and initiative in situations where established guidelines may not exist.
- Strong attention to detail and accuracy.
- Previous experience working within government regulatory public service or administrative environments.
- Experience providing front-line customer service and handling public inquiries.
- Familiarity with permit processing records management and document control processes.
- Customer Service Excellence
- Administrative Coordination
- Communication Skills
- Organizational Effectiveness
- Attention to Detail
- Problem Solving and Judgment
- Confidentiality and Professionalism
- Time Management
- Team Collaboration
Required Skills:
Required Skills & Competencies Strong data entry accuracy and attention to detail Excellent organizational and time management skills Proficiency with Microsoft Office Suite (Word Excel Outlook) Ability to handle repetitive tasks with consistency and accuracy Strong verbal and written communication skills Ability to work independently and as part of a team Customer service and interpersonal skills Ability to maintain confidentiality and manage sensitive information Strong understanding of office administrative procedures Preferred Experience Previous experience working within a government or public-sector environment Experience with database systems records management or data migration projects Administrative support experience in a fast-paced office setting Work Arrangement Onsite role located in Halifax/datmouth Nova Scotia Full-time contract assignment Temporary assignment supporting AMS system transition activities
Required Education:
Grade XI educationMinimum two (2) years of related administrative or clerical experienceEquivalent combinations of education training and experience may also be considered