Clerk 3 (ADM04) – Administrative Support
Job Summary
- Manage day-to-day office workflow and administrative activities for the Western Region team.
- Support the Regional Director and OHS Officers with administrative requirements.
- Coordinate and maintain office communications and documentation.
- Prepare format review verify and distribute documents and correspondence.
- Maintain accurate records files databases and case documentation.
- Organize and distribute inter-office mail and other communications.
- Provide general administrative support as required.
- Maintain confidential records and case files in accordance with established policies and procedures.
- Ensure records and documentation are complete accurate organized and readily accessible.
- Perform document preparation and verification.
- Track and update information while ensuring attention to detail and data accuracy.
- Respond professionally to inquiries requests and complaints.
- Communicate with internal staff external stakeholders and members of the public as required.
- Provide timely administrative follow-up and escalate matters when appropriate.
- Exercise discretion when handling sensitive or confidential information.
- Provide administrative support for procurement activities.
- Assist with invoicing and related documentation.
- Support budget monitoring and financial administration.
- Assist with the preparation of various financial statements and related records.
- Review and verify financial and administrative documentation for accuracy.
- Provide administrative support related to the administration and processing of Summary Offence Tickets.
- Maintain accurate records and documentation associated with ticket administration.
- Follow established procedures and guidelines when processing related information.
- Maintain office inventory and related records.
- Monitor supplies and equipment requirements.
- Support inventory distribution and management.
- Assist with the efficient operation of the office and identify administrative issues requiring attention.
- Perform a variety of assignments requiring specialized knowledge of the relevant administrative area.
- Apply judgment and make decisions when dealing with exceptions to established guidelines and procedures.
- Prioritize competing administrative requirements while meeting deadlines.
- Work independently under broad supervision while escalating issues appropriately.
- Grade XI education plus four (4) years of related experience OR
- An equivalent combination of training and experience.
- Strong administrative and office management experience.
- Experience maintaining records files and documentation.
- Experience preparing and verifying documents and correspondence.
- Experience handling inquiries requests and complaints professionally.
- Experience supporting financial administration including invoicing and budget monitoring.
- Experience with procurement administration.
- Experience maintaining and managing inventory.
- Strong organizational and time-management skills.
- Excellent attention to detail and accuracy.
- Strong written and verbal communication skills.
- Ability to exercise sound judgment and make decisions within established guidelines and procedures.
- Ability to manage multiple priorities and work effectively in a busy office environment.
- Ability to work independently under broad supervision.
- Professionalism and discretion when handling confidential or sensitive information.
Required Skills:
Administrative Support Office Administration Office Workflow Management Records Management File Management Case File Management Document Preparation Document Verification Correspondence Data Entry Database Management Customer Service Public/Client Inquiries Complaint Handling Confidential Information Handling Financial Administration Invoicing Budget Monitoring Procurement Administration Inventory Management Office Operations Report Preparation Financial Documentation Time Management Organization Attention to Detail Written Communication Verbal Communication Judgment and Decision-Making Prioritization Independent Work Microsoft Office Government Administration Regulatory Administration
Required Education:
Grade XI education plus 4 years of related experience or an equivalent combination of training and experience.