Change Management Analyst

The Government of Alberta is seeking a Change Management Analyst to provide hands-on change management support for a complex transformation initiative.

This is a delivery-focused position not an advisory-only or strategy role. The successful candidate must be able to independently develop practical change management deliverables facilitate stakeholder and supplier engagements and support implementation readiness training communications and adoption.

The resource will work directly with project business operational ministry and supplier stakeholders to translate complex project changes into practical materials and activities that support successful implementation.

• Develop and execute hands-on change management deliverables for business process and system transformation.
  
• Develop and maintain:
  • Change strategies and plans
    
  • Training strategies and plans
    
  • Stakeholder impact assessments
    
  • Readiness materials
    
  • Communication plans and materials
    
  • Engagement materials
    
  • Presentations
    
  • Training content
    
  • Job aids
    
  • Quick reference guides
    
  • FAQs
    
  • End-user support materials
    
• Lead and facilitate:
  • Stakeholder working groups
    
  • Workshops
    
  • Alignment sessions
    
  • Demonstrations
    
  • Walkthroughs
    
  • Information sessions
    
• Support supplier enablement including:
  • Supplier impact assessments
    
  • Supplier segmentation
    
  • Communications
    
  • Engagement
    
  • Onboarding
    
  • Training
    
  • Readiness
    
  • Adoption support
    
• Work directly with project business operational ministry and supplier stakeholders to gather information identify impacts and validate requirements.
  
• Translate complex project changes into clear practical and audience-specific materials.
  
• Draft review and quality-check communications for leadership business users suppliers and other impacted audiences.
  
• Develop and coordinate training and user-support materials for new or changed processes systems and ways of working.
  
• Support:
  • Change impact assessments
    
  • Stakeholder readiness
    
  • Supplier readiness
    
  • Transition planning
    
  • Pilot/phased rollouts
    
  • Implementation
    
  • Post-implementation adoption
    
• Coordinate and track change actions deliverables risks issues and dependencies.
  
• Proactively execute change activities rather than simply providing recommendations or advisory support.
  

Bachelors degree in a related field Mandatory

Minimum 4 years of direct experience in change facilitation.

Candidate should demonstrate experience actually facilitating change activities stakeholder sessions workshops working groups or similarnot merely participating in them.

Minimum 4 years of experience developing change management deliverables including:

• Change Strategy
  
• Change Management Plans
  
• Training Strategy
  
• Training Plans
  
• Stakeholder Impact Assessments
  
• Communication Strategy
  
• Communication Plans
  

Minimum 4 years of experience developing effective communication materials for stakeholders.

Examples include:

• Stakeholder communications
  
• Leadership communications
  
• End-user communications
  
• Supplier communications
  
• Presentations
  
• FAQs
  
• Change announcements
  
• Engagement materials
  

Supplier must provide the required Conflict of Interest attestation.

PROSCI or CCMP certification Preferred

Minimum 3 years of experience developing and delivering training materials including:

• Training documentation
  
• Computer-based training modules
  
• Training videos
  
• User guides
  
• Job aids
  
• Quick reference guides
  

Minimum 3 years of experience developing readiness programs training programs or stakeholder engagement activities.

Minimum 2 years of experience gathering requirements using techniques such as:

• Interviews
  
• Document analysis
  
• Requirements workshops
  
• Surveys
  
• Site visits
  
• Business process descriptions
  
• Use cases / scenarios
  
• Business analysis
  
• Business process modeling
  

Minimum 3 years of experience working within digital transformation initiatives at the Government of Alberta.