Change Management Analyst
Job Summary
- Develop and execute hands-on change management deliverables for business process and system transformation.
- Develop and maintain:
- Change strategies and plans Training strategies and plans Stakeholder impact assessments Readiness materials
- Communication plans and materials Engagement materials Presentations Training content Job aids Quick reference guides FAQs End-user support materials.
- Lead and facilitate:
- Stakeholder working groups Workshops Alignment sessions Demonstrations Walkthroughs Information sessions.
- Support supplier enablement including:
- Supplier impact assessments Supplier segmentation Communications Engagement Onboarding Training
- Readiness Adoption support.
- Work directly with project business operational ministry and supplier stakeholders to gather information identify impacts and validate requirements.
- Translate complex project changes into clear practical and audience-specific materials.
- Draft review and quality-check communications for leadership business users suppliers and other impacted audiences.
- Develop and coordinate training and user-support materials for new or changed processes systems and ways of working.
- Support:
- Change impact assessments Stakeholder readiness Supplier readiness Transition planning Pilot/phased rollouts
- Implementation Post-implementation adoption
- Coordinate and track change actions deliverables risks issues and dependencies.
- Proactively execute change activities rather than simply providing recommendations or advisory support.
- Change Strategy
- Change Management Plans
- Training Strategy
- Training Plans
- Stakeholder Impact Assessments
- Communication Strategy
- Communication Plans
- Stakeholder communications
- Leadership communications
- End-user communications
- Supplier communications
- Presentations
- FAQs
- Change announcements
- Engagement materials
- Training documentation
- Computer-based training modules
- Training videos
- User guides
- Job aids
- Quick reference guides
- Interviews
- Document analysis
- Requirements workshops
- Surveys
- Site visits
- Business process descriptions
- Use cases / scenarios
- Business analysis
- Business process modeling
Required Skills:
Mandatory Requirements 1. Education Bachelors degree in a related field Mandatory 2. Direct Change Facilitation Minimum 4 years of direct experience in change facilitation. Candidate should demonstrate experience actually facilitating change activities stakeholder sessions workshops working groups or similarnot merely participating in them. 3. Change Management Deliverables Minimum 4 years of experience developing change management deliverables including: Change Strategy Change Management Plans Training Strategy Training Plans Stakeholder Impact Assessments Communication Strategy Communication Plans 4. Stakeholder Communication Materials Minimum 4 years of experience developing effective communication materials for stakeholders. Examples include: Stakeholder communications Leadership communications End-user communications Supplier communications Presentations FAQs Change announcements Engagement materials 5. Conflict of Interest Attestation Supplier must provide the required Conflict of Interest attestation. Nice-to-Have Requirements 1. PROSCI or CCMP Certification PROSCI or CCMP certification Preferred 2. Training Materials Minimum 3 years of experience developing and delivering training materials including: Training documentation Computer-based training modules Training videos User guides Job aids Quick reference guides 3. Readiness / Training / Stakeholder Engagement Minimum 3 years of experience developing readiness programs training programs or stakeholder engagement activities. 4. Requirements Gathering Minimum 2 years of experience gathering requirements using techniques such as: Interviews Document analysis Requirements workshops Surveys Site visits Business process descriptions Use cases / scenarios Business analysis Business process modeling 5. Government of Alberta Digital Transformation Minimum 3 years of experience working within digital transformation initiatives at the Government of Alberta.
Required Education:
1. EducationBachelors degree in a related field Mandatory