The Case Manager Non-Occupational Claims will:

• Review disability claims to determine fitness for work and ongoing eligibility and entitlement to benefits based on medical documentation job demands and contractual provisions

• In collaboration with the client and treatment providers develop and implement case management plans focused on recovery and timely return to work

• Conduct regular assessments to understand the clients ongoing functional abilities recovery and treatment needs

• Proactively develop and coordinate RTW programs

• Identify barriers impacting recovery or RTW and coordinate expedited health care or rehabilitation services

• Prepare and coordinate the transition of cases to Long Term Disability as required

To be successful as a Case Manager Non-Occupational Claims with BPA you will need:

• A Bachelors degree or diploma in a health-related field or disability management (CDMP); and

• A minimum three years experience in a disability claims adjudication or case management

• Strong understanding of medical and mental health conditions and treatments

• Excellent written and verbal communication abilities

• The bbility to multi-task work under pressure and meet deadlines.

• Strong computer skills and experience with claims and disability management systems

• Strong assessment and decision-making skills

• Strong customer service focus

• To be highly organized with strong attention to detail

• Strong analytical and problem-solving skills

• The ability to prioritize and multi-task in a fast-paced environment

• Demonstrate ability to respond effectively to challenging and time-sensitive situations

• The ability to maintain a high degree of confidentiality in handling confidential medical information

• The ability to effectively manage and resolve conflict

• Excellent written and verbal communication skills

• Computer literacy MS Word Excel Outlook etc.

• Fluency in Portuguese Spanish and/or Italian (both written and verbal) is an asset

BPA is a division of People Corporation and has served members and beneficiaries in their local communities since 1958. BPA is dedicated to providing a superior benefits experience to our members businesses and trusts in the local communities in which they live and operate.

Providing an inclusive accessible environment where all employees and clients feel valued respected and supported is something were committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and to creating an environment where every employeehas the opportunity toreach their potential. If you require an accommodation or an alternative format of any posting please reach out to

Salary Range

The base salary for this position is between $58000 - $62000 annually.

This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus commission etc). The actual base salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. If you are selected to move forward in our recruitment process the Talent Acquisition Specialist will be able to provide additional details of the total compensation for this role.