Case Manager, Behavioural SupportFT-Contract

Title of Job: Case Manager Behavioural Support
Date:June 30 2026
Closing Date:July 14 2026
Location:Toronto ON - BSTR Toronto
Compensation:$57007 - $71647 annually prorated
Contract Duration: until March 31 2027
Work Type: Onsite
Job Id:
Existing or New Position:Existing

• Develop and implement individualized Behavioural Support Plans aimed at improving quality of life and reducing responsive behaviours.
• Conduct behavioural assessments and maintain accurate timely documentation and reports.
• Act as a liaison and advocate collaborating with clients families caregivers and multidisciplinary teams.
• Provide training consultation and ongoing support to staff families and caregivers.
• Offer supportive counselling and connect clients to appropriate health care services and community resources.
• Deliver crisis intervention and assist in creating effective crisis management plans.
• Build respectful trusting relationships using recovery-oriented and psychosocial rehabilitation principles.
• Participate in team meetings care conferences and interdisciplinary collaboration.
• Maintain strict confidentiality and adhere to organizational policies and procedures.
• Work primarily within hospital settings ensuring compliance with health and safety protocols.
• Engage in required training and contribute to the Behaviour Support Resource Team.
• Perform additional duties as assigned by leadership.

• Post-secondary education in Social Services / Human Services or equivalent field.
• Minimum 3 years working experience with client population group.
• Understanding of challenges faced by seniors with mental health addictions dementia or neurological conditions.
• Requires knowledge of recovery harm reduction recovery and psychosocial rehabilitation.
• Knowledge of P.I.E.C.E.S. U-First RAI OCAN and documentation standards (or willingness to be trained).
• Knowledge of community resources and cultural competency frameworks.
• Proven crisis intervention problem-solving and interpersonal skills.
• Strong assessment counselling and client engagement abilities with a flexible creative approach.
• Ability to collaborate effectively with interdisciplinary teams clients families and community partners.
• Excellent communication organizational and time management skills.
• Proficient in documentation record-keeping and basic computer applications.
• Valid drivers license and access to a personal vehicle.

• Staff will be required to work in clients rooms and may therefore be exposed to secondhand smoke.
• Frequent travel within the service area using your own vehicle will also be required.
• Occasional evening and weekend hours may be required.
• some roles will require compliance to Hospitals Occupational Health and Safety protocols

• 24/7 Employee Assistance Program
• E-learning program available all year round
• Starting vacation time above minimum standard
• Additional paid personal and paid sick days
• Professional development budget available to help you nurture and shape your career
• Corporate Gym membership rate with GoodLife Fitness
• Access to Perkopolis a comprehensive corporate discount program
• Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion

Note:

• A satisfactory vulnerable sector check (VSC) is also required.
• This posting provides only a summary of the responsibilities and requirements for the position

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LOFT Community Services is committed to fostering an inclusive and accessible environment and dedicated to building a workforce that reflects the diversity of the community in which we live and serve. LOFT is committed to making employment opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities Act 2005. Requested accommodation will be provided in all parts of the application and hiring process by contacting or .