Cafe Supervisor
Job Location:
Job Location:
North Vancouver - Canada
Monthly Salary:
Not Disclosed
Monthly Salary:
Posted on:
30+ days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Forecast Coffee is hiring! We are looking for wonderful staff to join our team at our brand new café on EsplanadeAve in North coffee with an extended food menu we are looking for talented Baristas and skilled all-rounders to join the team.
Forecast Coffee exists to create space to feed the soul igniting our collective passion for each other our community and the outdoors.
About the role
As Cafe Supervisor youll lead by example delivering excellent customer service while representing our brand with pride. Youll help create a positive inclusive environment for both customers and staff maintaining high standards of quality safety and cleanliness in everything you do. Our core values guide how we work and communicate keeping the customer and team experience at the heart of every decision.
Responsibilities
- Open and close the cafe following all open/close proceduresand ensuring the cafe is secure at the end of the day
- Cash handling- ensureaccuratetill counts and change float.
- Managing the café/bar while on shift; providing leadership and guidance to the team of baristas when the cafe manager is not present.
- Using daily plan to ensure day to day operations run smoothly (Plan breaks/cleaning tasks/Record Waste)
- Preparing and serving coffeefoodand drinks clearing tables washing dishes getting dirty and leading by example
- Creating a welcomingsafeand inclusive environment for staff and customers. Dealing with customer complaints in a polite respectful manner enhancing the customer experience
- Provide coaching to baristas to ensure high performance
- Adhering to Food Safe Work Safepolicies and following BC Liquor laws
- Support barista training and upskilling as directed by the cafe manager
- Monitoring weekly task list and delegating to team to ensure everything on list gets done to appropriate level
- Maintain store organisation so product is stored safely and securely.
- Support Cafe Manager with event planning and execution
- Report maintenance issues to Cafe Manager and plan service as directed.
- Manage in store labour asrequiredduring shift in managers absence (Cutting labour when overstaffed)
The Ideal Candidate
- Has solid barista experience and loves great coffee
- Haspreviouscafé or hospitality supervisory experience or is ready to step up into a leadership role
- Leads with a positive calm and approachable presence not just tells but shows
- Has some basic kitchen experience (food safe practices food preparation ability to follow recipes)
- Has flexible availability we are open from 8amto3pm.
- Enjoys providing friendly customer service and giving our locals and visitorsa great experience
- Is a positive hardworker who wants to build connections within our community and team
Requirements
- Serving It Right certificaterequired
- Food SafeLevel 1required
Compensation & Perks
- Starting wage $20/hr plus tips paid out weekly
- Free staff meal on5 hour shifts
- Unlimited coffee bar drinkson shift Discount when not working
- Staff discount at all Forecast Coffee locations
About this location
This is abrand newForecast Coffee location on Esplanade Ave in North Vancouver. We are thrilled to be bringing Forecast Coffee to the North Shore with a planned opening early July.
Training will begin approximately 2 weeks before opening giving our new team the opportunity to get up to speed together before we welcome our first customers.
Required Experience:
Manager
About Company
We exist to create space to feed the soul, igniting our collective passion for each other, our community, and the outdoors. Forecast came to life in the mountains of Whistler, BC through the love of the outdoors and the adventurous spirits that inhabit it. Born and raised in beautiful ... View more
