Business Systems Analyst QA (Data & Automation)
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Job Summary
Business Systems Analyst / QA (Data & Automation)
Overview
We are seeking a highly skilled Business Systems Analyst / QA (Data & Automation) with deep expertise in data analysis QA automation and the US retirement domain. This role is critical in driving data migration validation and AI-powered QA initiatives supporting transitions such as Informatica to Databricks within a modern data platform ecosystem.
As part of the US Retirement Technology team you will partner with Business Operations Data Engineering and QA teams to deliver transformation initiatives and improve system efficiency data quality and automation maturity.
Key Responsibilities
Business & Systems Analysis
- Lead end-to-end analysis from requirements gathering through delivery.
- Translate business needs into Epics Features and User Stories.
- Conduct stakeholder workshops and review sessions to validate and gain approval of requirements.
- Research document and analyze workflow processes and system issues.
- Identify improvement opportunities and drive process optimization initiatives.
Data Analysis & Migration
- Perform data analysis extraction mapping reconciliation and validation to ensure data accuracy and integrity.
- Drive data migration and transformation initiatives (e.g. Informatica Databricks).
- Collaborate with Data Engineers and Data Wranglers to structure and optimize large datasets.
- Support data quality practices and data governance alignment.
QA & Automation
- Support QA UAT and release cycles including defect triage and tracking.
- Contribute to and enhance QA automation frameworks (e.g. Selenium Cypress).
- Develop and execute test plans and validation strategies for system implementations.
- Leverage AI-driven QA techniques such as:
- Intelligent test generation
- Anomaly detection
- Automated validation
Collaboration & Delivery
- Work cross-functionally with Data Engineering QA Business Stakeholders and Operations teams.
- Coordinate process changes system enhancements and product implementations.
- Communicate progress risks and outcomes effectively to stakeholders.
- Build relationships across teams and influence decisions to drive successful delivery.
Required Skills & Experience
- 56 years of experience as a Business Systems Analyst / Business Analyst / QA Analyst
- Strong expertise in:
- Data analysis data migration and data validation
- Large-scale data ecosystems
- Hands-on experience with:
- Informatica Databricks or similar data platforms
- Experience with QA automation tools/frameworks (Selenium Cypress etc.)
- Exposure to AI-driven QA or intelligent test automation
- Strong knowledge of US Retirement / Pension / Financial Products domain
- Proficiency in:
- SQL
- Data mapping tools
- Strong understanding of business analysis methodologies and tools
- Experience working with enterprise-level systems and applications
- Ability to analyze complex problems and develop creative solutions
- Strong stakeholder management and communication skills
Preferred Qualifications
- Experience working in Agile / Scrum environments
- Exposure to Cloud platforms (Azure/AWS)
- Knowledge of:
- Data governance and data quality frameworks
- Automation frameworks and modern testing practices
- Familiarity with organizational product offerings and service models
The role being advertised is an existing vacancy.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Referenced Salary Location
Toronto OntarioWorking Arrangement
Salary range is expected to be between
$86100.00 CAD - $136100.00 CADEmployees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. If you are applying for this role outside of the primary location please contact for the salary range for your location.
Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.
We use data and analytics technologies such as artificial intelligence (AI) and automated processing tools to analyze and process the information you provide to us or third parties in the application process. For more information please refer to our personal information collection statement.
Required Experience:
IC
About Company
Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.
