Business Operations Intern

At Arctic Wolf you wont just watch the cybersecurity industry evolve youll help lead the change. Our global Pack is made up of people who thrive on solving hard problems moving fast and building technology that protects organizations around the world. Were proud to be recognized by Forbes CNBC Fortune CRN Bartner Peer Insights and IDC MarketScape but what matters most is the work behind it: delivering real outcomes for customers through award winning innovation like our Aurora Platform.

If youre looking for meaningful work smart teammates and the chance to make a real impact in a high-growth company thats redefining security operations Arctic Wolf is the right place for you!

Our mission is simple: End Cyber Risk. We areseekinga motivated anddetailorientedBusiness Operations Internto support our Security Services (S2) Operations team and help us accomplish that mission. This internship provideshandsonexposure to employee engagement programs internal communications and operational process improvement within afastpaced growing organization.

As an intern you willassistwithdaytodayoperational activities helpmaintaininternal systems and support initiatives focused on efficiency automation and continuous improvement. This role is ideal for students orearlycareerprofessionals interested in business operations HR operations analytics or internal programs.

Responsibilities:

Employee Engagement & Recognition

• Assistin planning and supporting employee engagement and recognition initiatives.
• Helpmaintaintrackers documentation and workflows that support ongoing engagement activities.
• Supportlogisticsfor awards recognition and internal programs.

Career Journey & Employee Lifecycle Support

• Assistwith onboarding coordination for new hires within the S2 organization.
• Support internal promotions transfers and hiring documentation.
• Help prepare offboarding documentation and ensure required steps are completed.

Internal Communications

• Support the creation and distribution of internal newsletters announcements and updates.
• Assistwithmaintainingintranet or internal webpage content.
• Coordinate withcrossfunctionalteams to ensure communications areaccurateandtimely.

Operations & Process Improvement

• Helpmaintainoperational systems such as employee schedules the PERKs program and internal trackers.
• Document existing processes andidentifyopportunities for improvement.
• Assistwith basic automation efforts using available tools and templates.

Data & Reporting

• Track engagement and operational metrics using spreadsheets or dashboards.
• Assistwith compiling reports and summaries for leadership and stakeholders.
• Support data cleanup validation and documentation efforts.

Governance Compliance & Standards

• AssistwithmaintainingSOPs standards documents and audit checklists.
• Support compliance reviews andtracking ofrequired updates.
• Help document findings and prepare summaries for leadership review.

AI & Automation Exposure

• Research and explore opportunities to improve workflows using automation or AI tools.
• Assistwith pilot initiatives focused on efficiency and process optimization.
• Learn how emerging technologies are applied in operational environments.

Skills and Experience:

• Currently pursuing or recentlycompleteda degree inBusiness Administration Operations Human Resources Communications Analytics ora related field.
• Strong organizational skills with attention to detail.
• Clear written and verbal communication skills.
• Interestin business operations employee programs and process improvement.
• Familiarity with Microsoft Office (Excel Word PowerPoint); exposure to SharePoint is a plus.
• Curiosity about automation analytics andAIenabledtools.
• Ability to manage multiple tasks and meet deadlines in a structured environment.

On-Camera Policy

To support a fair transparent and engaging interview experience candidates interviewing remotely are expected to be on camera during all video interviews. Being on camera fosters authentic connection improves communication and allows for full engagement from both candidates and interviewers. We understand that technical bandwidth or location-related challenges may occasionally prevent video use. If this applies candidates are required to notify us in advance so we can explore appropriate accommodations.

At Arctic Wolf we foster a collaborative and inclusive work environment that thrives on diversity of thought background and culture. This is reflected in our multiple awards including Top Workplace USA (2021-2025) Best Places to Work USA (2021-2025) Great Place to Work Canada (2021-2024) Great Place to Work UK (2024-2026) and Kununu Top Company Germany (2024-2026). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction with over 10000 customers worldwide and more than 2000 channel partners globally. As we continue to expand globally and enhance our technology Arctic Wolf remains the most trusted name in the industry.

Our Values:

Arctic Wolf recognizes that success comes from delighting our customers so we work together to ensure that happens every day. We believe in diversity and inclusion and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate thatby protecting peoples and organizations sensitive data and seeking to end cyber risk we get to work in an industry that is fundamental to the greater good.

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.

We also believe and practice corporate responsibility and have recently joined the Pledge 1% Movement ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.

All wolves receive compelling compensation and benefits packages including:

• Equity for all employees
• Flexible time off and paid volunteer days
• RRSP and 401k match
• Training and career development programs
• Comprehensive private benefits plan including medical mental health dental disability life and AD&D and value-added services
• Robust Employee Assistance Program (EAP) with mental health services
• Fertility support and paid parental leave

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race color religion sex orientation national origin age disability genetics or any other basis forbidden under federal provincial or local law. Arctic Wolf is committed to fostering a welcoming accessible respectful and inclusive environment ensuring equal access and participation for people with disabilities. As such we strive to make our entire experience as accessible as possible and provideaccommodationsas required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodation by emailing View our Hiring Page to learn more about our application process.

Security Requirements

• Conducts duties and responsibilities in accordance with AWNs Information Security policies standards processes and controls to protect the confidentiality integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).
• Background checks are required for this position.
• This position may require access to information protected under U.S. export control laws and regulations including the Export Administration Regulations (EAR). Please note that if applicable an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.