Business Operations Coordinator

• Process and maintain business records including customer orders engineering documentation datasets and other operational information.
• Support ERP and PLM system administration by creating updating and maintaining accurate data and records.
• Coordinate and track Engineering Change Orders Temporary Deviation Notices and customer orders through completion.
• Monitor workflows and business processes to ensure activities are completed accurately and within established timelines.
• Communicate with customers suppliers and internal stakeholders regarding order status documentation deliveries and process updates.
• Prepare and distribute datasets reports documentation packages and other business records to internal and external customers.
• Participate in cross-functional meetings and support continuous improvement initiatives to enhance operational efficiency.
• Provide administrative and operational support while ensuring compliance with company policies quality standards and data management procedures.

• High school diploma required. Diploma or certificate in Business Administration Supply Chain Customer Service Manufacturing Engineering Technology or a related field is considered an asset.
• Strong organizational skills with exceptional attention to detail.
• Excellent verbal and written communication skills.
• Ability to prioritize multiple tasks and effectively manage competing deadlines.
• Strong analytical and problem-solving abilities.
• Proficiency with Microsoft Office applications including Excel Word Outlook and Teams.
• Ability to follow written and verbal instructions with a high degree of accuracy.
• Ability to work independently and collaboratively in a team environment.

Nice To Have:

• Experience using ERP systems such as Syteline SAP Oracle Microsoft Dynamics or similar platforms.
• Experience using PLM systems such as Windchill.
• Previous experience in customer service administration manufacturing supply chain data management or order processing.
• Knowledge of manufacturing engineering change management or logistics processes.
• Lean manufacturing or continuous improvement experience.

Key Success Factors:

• Strong attention to detail and commitment to accuracy.
• Positive customer-focused attitude.
• Excellent communication and interpersonal skills.
• Strong planning organizational and time-management abilities.
• Ability to collaborate effectively with cross-functional teams.
• Initiative and willingness to learn new systems tools and processes.
• Flexibility and adaptability in a fast-paced environment.
• Continuous improvement mindset with the ability to identify and implement process enhancements.

Not sure if you meetall the qualifications for this role Let us decide! At Hexagon we are committed to a diverse and inclusive work youre excited about the opportunities this role could bring we encourage you to apply. If you have any questions about the role or our company please email our team at and we will be pleased to follow up with you. Please do not send cover letters or resumes to this address.