Business Development Manager – Mimak Services

Position: Business Development Manager

Location: Ontario (Remote Client Visits)

Reports to: Head of Strategic Partnership and Growth

Employment Type: Full-Time

About Us

Mimak Care is a leading recruitment and staffing agencydedicated to connecting top professionals with organizations in need. As wescale we are seeking a strategic Business Development Manager to drive our internal andexternal workforce management ensuring compliance efficiency and businessgrowth.

Role Overview

As a Business Development Manager you are the CEO of your clientportfolio. You take full ownership of client acquisition workforce strategyand revenue growth. You will work closely with healthcare organizations tounderstand their staffing needs solve workforce challenges and drivelong-term partnerships.

This role is perfect for a go-getter who thrives in afast-paced high-impact environment takes initiative without being told andthinks strategically about client success and business expansion.

Key Responsibilities

CLIENTOWNERSHIP & RELATIONSHIP MANAGEMENT

• Act as the trusted workforce advisor for healthcare clients managing relationships with decision-makers and executives.
• Own client retention & contract renewals ensuring 95% retention rate for your accounts.
• Provide data-driven workforce solutions using market insights and analytics to optimize staffing strategies.
• Proactively engage with clients weekly to anticipate needs before they arise.

BUSINESSDEVELOPMENT & GROWTH (NEW CLIENT ACQUISITION)

• Identify pursue and close new business opportunities to expand Mimak Cares market share.
• Own the full sales cycle from lead generation prospecting pitching to closing contracts.
• Own client retention and contract renewals aiming for a minimum 95% retention rate for your accounts.
• Develop and execute strategic outreach campaigns (calls emails LinkedIn referrals industry networking).
• Establish Mimak Care as the go-to staffing provider in the healthcare industry.

REVENUEGENERATION & ACCOUNT EXPANSION

• Develop long-term growth strategies for each client focusing on upselling cross-selling and additional service expansion.
• Increase account revenue by 10-15% annually through service optimizations and strategic workforce planning.
• Collaborate with Staffing Managers & Recruitment Teams to ensure 100% client satisfaction and workforce deployment efficiency.
• Analyze client spending patterns and offer workforce solutions that maximize client ROI while increasing Mimak Cares revenue.

WORKFORCEPLANNING & SERVICE OPTIMIZATION

• Collaborate with Recruitment & Staffing Team to ensure 100% fulfillment of client workforce needs.
• Monitor staffing performance metrics ensuring quick response times and high-quality placements.
• Develop workforce planning strategies to meet future staffing demands and mitigate risks.

OWNERSHIPMINDSET & PROBLEM-SOLVING

• Generate new business revenue quarterly by targeting high-value accounts and identifying upsell opportunities.
• When problems arise you own the solution you dont pass issues along you fix them.
• Challenge the status quo brings new ideas strategies and innovations to optimize client success.
• Treat every dollar spent by a client as if it were your own investmentdeliver measurable value with every placement.

REPORTING& PERFORMANCE TRACKING

• Maintain accurate client records using CRM tools.
• Track weekly monthly and quarterly KPIs ensuring all client and business development goals are met.
• Provide market insights and competitive analysis to position Mimak Care ahead of industry trends.

WHAT YOUNEED TO SUCCEED

• Entrepreneurial Mindset You take ownership of your accounts and act as if this were your own business.
• Sales-Driven You thrive on closing deals negotiating contracts and expanding business opportunities.
• Proactive Problem Solver You anticipate client needs and deliver solutions before problems arise.
• Strategic Thinker You see the bigger picture and focus on long-term revenue growth & client loyalty.
• Increase account revenue by 10-15% annually through service optimisation and strategic workforce planning.
• Data & Market-Driven You use analytics to guide decision-making and optimize staffing solutions.

Qualifications& Experience

• 2-5 years of experience in Account Management Sales or Business Development (staffing healthcare B2B or related industries preferred).
• Proven track record of meeting or exceeding sales and retention targets.
• Experience in full-cycle sales (lead generation negotiation and closing deals).
• Strong communication presentation and relationship-building skills with C-level executives.
• Ability to analyze market trends and workforce demands to provide proactive solutions.
• Proficiency in CRM software pipeline management and reporting tools.

Why JoinMimak Care

• Competitive base salary Commission
• Meaningful work improving access to home-based care
• Flexible work arrangements (remote client visits)
• Supportive collaborative team culture
• Opportunities to lead a growing division from the ground up
• Career development and growth pathways

Ready toMake a Difference

If yourepassionate about relationship-based sales client impact and healthcare wewould like to hear from you.