Business Development Manager – Claims Solutions Hybrid

WHO WE ARE

GreenShieldis a proudly Canadian national non-profit health care and insuranceorganization driven by our mission of Better Health for believe health care is aright not a privilege and we are committed to improving health outcomesadvancing health equity and building a future where every Canadian can reachtheir full health and well-being potential.

Throughour unique integrated payer-provider (payvider) model we offerinsurance administer benefits and pay claims as a payer while offeringhealth care services such as mental health pharmacy telemedicine and chronicdisease management as a provider. As a non-profit social enterprise without shareholders we reinvest our excessearnings to directly support underserved communities. Through GreenShieldCares we positively impacted the health and well-being of over one millionCanadians between 2020 and 2025. Whats driving us now is the commitment to measurably impact an additionalthree million Canadians by 2030 across mental health essential medicinesand chronic disease management through scalable initiatives that delivermeaningful change in pursuit of our mission of Better Health for All.

AtGreenShield our culture is where purpose meets passion and performance. Our teams work as one to delivermeaningful measurable impact for the people and communities we serve.

THEROLE IN A NUTSHELL

Base Salary: CAD $74269.00 - 92837.00

Inthis role you will be responsible for identifying and pursuing new businessopportunities developing strategic relationships and driving revenue growthwithin the claims management and benefits administration sector. You will workclosely with internal teams stakeholders and clients to create tailoredsolutions support the sales process and contribute to the overall growth andsuccess of the organization.

Key Responsibilities:

• Identify and prospect potential clients within the claims adjudication and benefits administration including insurance companies healthcare providers third part payers and third-party administrators (TPAs).
• Develop strong trusted relationships with executives and decision-makers within prospect organizations. Serve as a strategic advisor understanding their unique business challenges and tailoring solutions that align with their goals
• Support the implementation process and maintain long-term relationships with new clients acting as the primary point of contact for business development inquiries.
• Conduct market research to identify industry trends customer needs competitor activities and new opportunities for growth.
• Develop and implement a business development strategy aligned with the companys goals and objectives in the claims adjudication and administration services.
• Collaborate with internal teams to create tailored proposals presentations and RFP responses that address clients needs and highlight the value of our claims and administration solutions.
• Explore partnership opportunities with industry stakeholders such as technology providers consultants and strategic partners to enhance our service offerings and expand the client base.
• Lead negotiations with clients ensuring mutually beneficial agreements are reached while maintaining profitability.
• Manage and maintain a multi-million dollars pipeline with accurate sales forecasts track business development progress and report to senior management on key performance indicators (KPIs) and sales activities.
• Work closely with cross-functional teams including operations product development and customer support to ensure seamless service delivery and client satisfaction.
• Stay updated on industry regulations trends and best practices to provide knowledgeable insights to clients and support the companys thought leadership in claims administration.
• Partner closely with the Client Management team to ensure seamless client onboarding and support cross-departmental initiatives that enhance the overall client experience
• Identify and leverage opportunities to cross-sell other GreenShield services such as Health Services Employee Assistance
• Programs (EAP) and Virtual Healthcare solutions to existing clients.

WHO WERE LOOKING FOR

• Minimum of 10 years of experience in business development sales or account management within the claims adjudication insurance or healthcare administration industries.
• Bachelors degree in administration Marketing Healthcare Management or a related field.
• In-depth knowledge of claims adjudication claims administration insurance processes and regulatory frameworks in the relevant sector.
• Proven ability to develop and execute business development strategies close deals and achieve sales targets.
• Excellent verbal and written communication skills with the ability to engage and influence senior-level decision-makers.
• Strong interpersonal skills and the ability to build and nurture relationships with clients partners and stakeholders.
• Strong problem-solving abilities with a demonstrated track record of negotiating complex contracts and managing client expectations.
• Travel as needed for client meetings conferences and industry events.
• Demonstrated ability to multitask maintain attention to detail and prioritize
• Technologically agile adept in learning and integrating new applications and platforms
• Bilingual (English/French) is an asset
  

THE CULTURE

We believe a career should be meaningful. Not just ameans to earn a living. Our culture is one where everyones voice is heard andvalued. Because thats what it takesto create better health for all. We dare to challenge the status quo. And weredriven by people who have challenged theirs. We believe that yourworkplace should empower you to be the best version of yourself. Thats why we provide aplace where you can be inspired challenged and rewarded.

Where your growth means our growth.
Where your voice is heard and valued.
Where your work has purpose. And purpose matters.

We believe our people arecritical to our overall success. Inclusivity makes us a stronger smarter andmore informed organization. Being intentionally inclusive of diversebackgrounds perspectives and experiences will enhance our company culture topositively impact how we support our communities. A career at GreenShield isnt just about personalachievements its about making adifference together.

Heres to Better Health for All!

AFEW MORE DETAILS

Proficiency in English is requiredfor this position. As part of this role you will be required to communicatewith colleagues or customers who use English as their primary language. By requiring English proficiency for thisposition we aim to ensure that our employees can excel in their rolescollaborate and communicate effectively and contribute to the success of ourorganization.

GS supports diversity equity andinclusion in our teams and communities and we value the unique contributionsmade by all. Even if your experience doesnt align perfectly to everyrequirement we invite you to apply. We encourage applications fromall candidates and will accommodate needs under human rights legislationthroughout all stages of the recruitment and selection process. Please let usknow of any accommodation through Information received relating toaccommodation will be addressed confidentially.

Providing this information givesGS consent to use your personal information to assess your suitability forspecific positions future opportunities or for your personnel file. Yourrésumé will be held in strict confidence and will be viewed only by theOrganization. Information may be stored outside of Canada and could be used foraggregate statistical purposes (which uses no personal identification).

AI Usage - GreenShield leverages AI to help produce Job Descriptions and ideate on interview questions. We also leverage AI for interview transcription support.

Required Experience:

Manager