AV & Event Production Engineer
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Job Summary
Join a Challenger
At EQ were remaking banking so every Canadian gets ahead every day. Serving nearly 4 million Canadians from coast to coast we offer a wide variety of financial services from banking and lending to trust and credit union solutions.
Weve been at this since 1970 challenging the conventions of traditional banking with smarter faster and more connected financial experiences.
Whats kept us moving The people behind it all: challengers who ask better questions push back on old assumptions and look for a better way forward.
If youre driven to help reshape how banking works for Canadians and the businesses that power our economy this could be your next big opportunity.
We cant wait to get to know you!
The AV & Event Production Engineer is responsible for end-to-end planning preparation technical delivery and on-site coordination for the banks enterprise town halls executive broadcasts large meetings and special events. The role combines hands-on audiovisual expertise with strong event production presenter support and audience engagement skills to deliver professional reliable and inclusive experiences.
Working closely with event owners executives speakers Technology Workplace Services Communications Facilities and external vendors the engineer ensures that every event is rehearsed technically validated actively managed and closed out with appropriate documentation and follow-up.
- Own town halls and complex meetings from initial intake through planning rehearsal live production event close and post-event review.
- Gather event requirements develop production plans and run-of-show documents confirm room layouts and coordinate technical and operational dependencies.
- Prepare Microsoft Teams town halls including event configuration presenter and organizer readiness content flow audience participation features recording requirements and live-event support.
- Conduct speaker and moderator rehearsals; provide practical coaching on microphone technique pace projection voice pitch camera presence transitions timing and use of presentation content.
- Operate and monitor video switchers sound/mixing consoles control systems displays cameras microphones presentation sources confidence monitors and related production equipment.
- Configure test operate and troubleshoot Planar video walls; Crestron control video and Teams Room components; Sennheiser ceiling microphones; and Shure handheld and lavalier wireless microphone systems.
- Perform pre-event system checks covering audio levels microphone frequencies and batteries camera framing display routing presentation playback network connectivity lighting coordination recording and backup options.
- Manage live event cues speaker transitions presentation playback camera selection audio mixing mute control timers audience questions and escalation of technical issues.
- Support front-of-room facilitation and when required act as master of ceremonies or stage coordinator to introduce segments maintain event flow and hand microphones to speakers or audience members.
- Create and manage digital cue cards countdowns speaker notes stage prompts holding slides and other presenter aids as required.
- Monitor the audience and room throughout each event respond quickly to changes and communicate clearly with event owners speakers technical teams and vendors.
- Provide technical support for meeting rooms and audiovisual systems including Microsoft Teams Rooms and the Microsoft Teams Rooms Pro Management Portal.
- Coordinate with third-party vendors for specialized production support equipment maintenance repairs and event services while monitoring deliverables and service expectations.
- Maintain event checklists equipment inventories operating procedures troubleshooting guides knowledge articles diagrams and event records.
- Lead or participate in post-event reviews capture lessons learned and recommend improvements to event production standards room technology resiliency and user experience.
- Follow the banks change management information security privacy accessibility data protection and technology operating standards.
- Demonstrated end-to-end experience delivering enterprise town halls executive events live broadcasts conferences and complex hybrid meetings
- Hands-on proficiency in Microsoft Teams town halls and Rooms; Planar Crestron Sennheiser and Shure systems; production equipment and documentation
- Demonstrated speaker coaching and stage facilitation experience
- Ability to troubleshoot AV hardware software signal paths network connectivity and room-control systems quickly and while under pressure
- Excellent interpersonal and English-language communication skills including the discretion and professionalism required to support executives and high-profile events.
- Strong organizational skills attention to detail calm decision-making under pressure and the ability to manage concurrent priorities and last-minute changes.
- Ability to work independently and collaboratively with cross-functional teams event owners and other business units including Communications Facilities IT teams and external vendors.
- Post-secondary education or certification in audiovisual technology broadcast production digital media event production or a related field is preferred.
- AVIXA CTS Microsoft Teams Crestron Shure Sennheiser Dante or related industry certifications are considered assets.
- Five or more years of relevant experience in audiovisual operations live event production broadcast enterprise collaboration technology or a comparable field is preferred.
Equity Diversity & Inclusion
EQ is committed to building an inclusive accessible environment where every employee feels valued respected and supported. We believe our organization is stronger and our people thrive when we honour and celebrate diverse experiences identities and perspectives. Were equally committed to supporting your growth both professionally and personally.
We provide a barrierfree recruitment process and work environment. If you require accommodations at any stage we will work with you to ensure you can bring your best self to the process and beyond.
As part of our recruitment process EQ uses AI to help screen assess and/or select applicants for this position. All AI-enabled outputs are reviewed and validated by our talent team. All candidates considered for hire must successfully complete a criminal background check and credit check. While we appreciate every application an EQ recruiter will contact only those whose skills and experience most closely match the requirements of the role.
EQB Inc. (TSX: EQB) is the parent company of Equitable Bank the countrys seventh-largest Schedule I bank by assets which operates EQ Bank Canadas Challenger Bank. EQB Inc. serves nearly 4 million Canadians and manages approximately $150 billion in combined assets under management and administration.
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IC
About Company
At Equitable Bank, we specialize in providing branchless financial services that meet the unique needs of all Canadians. Our range of mortgages, savings accounts and investment options are designed to offer the right solutions to match any unique circumstance.
