Associate, Workplace Specialist (AV)

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Associate Workplace Specialist (AV)

About the Role

As an Associate Workplace Specialist (AV) you will support the design installation maintenance and troubleshooting of modern audio/visual and collaboration technology across conference rooms meeting spaces and digital workplace environments. This role is ideal for an early-career professional seeking hands-on experience with AV systems video conferencing platforms control systems digital signage and enterprise collaboration tools. You will partner with senior engineers facilities teams vendors and business stakeholders to help deliver reliable user-friendly meeting and presentation experiences.

What Youll Do

Assist with audio/visual systems design installation testing and documentation for conference rooms and collaboration spaces.

Support video conferencing solutions including Microsoft Teams Rooms Zoom Rooms cameras microphones displays and room scheduling panels.

Help configure maintain and troubleshoot AV control systems such as Crestron and Extron.

Support digital signage collaboration displays and room presentation technologies.

Provide conference room technology support including issue triage equipment testing user support and escalation when needed.

Document installation steps room standards support procedures diagrams and equipment details.

Partner with internal teams and vendors to validate system readiness compatibility reliability and user experience.

Follow security compliance change management and operational standards when supporting AV infrastructure.

Basic Requirements

02 years of experience in audio/visual support infrastructure support IT support conference room technology or a related technical role.

Experience or hands-on exposure with AV hardware such as displays audio systems cameras microphones speakers cabling and room control equipment.

Familiarity with video conferencing platforms such as Microsoft Teams Rooms Zoom Rooms or similar collaboration technologies.

Ability to troubleshoot basic technical issues document findings and escalate complex issues appropriately.

Clear written and verbal communication skills with the ability to support end users and collaborate across teams.

Foundational understanding of infrastructure networking system support or technology operations.

Ability to follow defined processes maintain accurate documentation and support reliable technology service delivery.

Preferred Skills/Experience

Exposure to Crestron Extron Biamp Q-SYS Shure Logitech Poly Cisco or similar AV technologies.

Experience supporting conference rooms training rooms executive meeting spaces or collaborative work environments.

Familiarity with digital signage platforms collaboration displays occupancy sensors or room scheduling systems.

Basic understanding of network connectivity device provisioning firmware updates and AV-over-IP concepts.

Experience working with vendors installers facilities teams or managed service providers.

Interest in automation monitoring tools scripting or process improvement for AV support workflows.

Experience in healthcare enterprise or other regulated environments is helpful but not required.

Description of Travel or In-Office and Physical Requirements

Work arrangement may vary based on business team and site needs.

Occasional travel to office locations or project sites may be required for installations upgrades or support.

May need to inspect conference room equipment connect cables move lightweight AV devices or work around meeting room technology setups consistent with applicable safety practices and accommodation processes.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors including performance experience and skills equity regular job market evaluations and geographical markets. The pay range shown below is aligned with McKessons pay philosophy and pay will always be compliant with any applicable regulations. In addition to base pay other compensation such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson pleaseclick here.

Our Base Pay Range for this position

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McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability age genetic information or any other legally protected category. For additional information on McKessons full Equal Employment Opportunity policies visit our Equal Employment Opportunity page.

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