Assistant Vice President, Residential Underwriting

We are hiring an Assistant Vice President Residential Underwriting--Calgary!Reporting To:Vice President Residential UnderwritingFull-Time/Part- Time:Full TimePosting Date:May 21 2026Closing Date:June 5 2026Hours of Work:8:30 a.m. 5:00 :Office Location: 20.7Calgary ABWhat we offer:Highly competitive compensation package which includes base salary bonus benefits and career advancement opportunities! *Eligibility for benefits is dependent on the terms of employmentThe Opportunity: The First National Financial Residential Underwriting Division provides underwriting expertise and services to the Canadian Mortgage Broker to the Vice President Residential Underwriting the Assistant Vice President provides leadership to a management team in meeting the goals of the Division including established volume targets productivity goals and quality standards. Residential Underwriting teams consist of Mortgage Underwriters Associate Mortgage Underwriters and Mortgage Funders. Under the guidance and leadership of the Assistant Vice President the Division is responsible for the assessment of mortgage applications to make sound lending decisions in adherence with the established mortgage underwriting policies and guidelines. The teams also have responsibility for reviewing required documentation for accuracy and completion and for closing and advancing funds on approved mortgage applications. First National prides ourselves on our focus on service and operational excellence. Leadership Responsibilities: Build and maintain broker relationships and provide an exceptional service experience Work collaboratively with First National sales teams to ensure strong mortgage broker relationshipsManage escalations and concerns to ensure broker loyalty and retentionLead and manage the branchs underwriting activities while adhering to the underwriting guidelines Monitor volumes and capacity to ensure established turn-around targets are metReview internal and external auditing results to ensure company guidelines and procedures are properly adhered to Ensure adherence to policies/procedures related to AML requirementsImplement appropriate action plans for improvements and efficiencies where applicable. Analyze credit and property risk to provide lending decisions on mortgage applications at the highest risk and/or dollar valueReview approved and rejected applications to assess riskLead management meetings and departmental meetings to ensure policy and process changes are understood and implementedSet performance goals and conduct annual performance reviews Provide oversight on recruitment compensation and performance management activities within the department/branchAct on behalf of the organization with property manager for the building/facilities related to lease agreements where applicableComplete special projects as assignedKnowledge and Skills Needed:People management and leadership skillscoaching feedback development and mentorship of managers of people individuals and teamsAbility to build and maintain strong relationships Ability to influence decisions with internal and external stakeholdersExperience in working on formal projects an assetStrong aptitude forservice excellenceAbility to manage and resolve conflictStrong communication skillsboth written and verbalStrong analytical skillsEffective problem solving and decision- making skillsAbility to manage pressure in an environment of high volume and high expectationsStrong knowledge of AML requirementsCompetent in working with basic pc software and working knowledge of the suite of Microsoft office productsEducation/Certification/Experience Requirements:10 years Canadian residential mortgage experienceExperience with Mortgage Brokerage industry preferredExperience with mortgage regulatory requirements an assetHolds provincial mortgage agent and/or broker license (an asset)Post-secondary education preferredWorking Environment and Physical Demands Analysis:Office environmentPeriods of high volume with tight timelinesProlonged periods of repetitive movement (i.e. using a keyboard and mouse)Long periods of time in viewing a computer screenLong periods of time in stationary position/sittingMulti-tasking may include speaking to customers on a telephone call while looking up information on a computer programWhy join First NationalCompetitive compensation Comprehensive benefits program (i.e. Group Medical and Dental Health Spending Account Maternity and Parental Leave Top Up Group RRSP matching)Extensive training programs to set our employees up for success Modern office environment conducive to collaborationSupportive teamwork culture Opportunities to give back to the communities and work through events focused on a variety of charities Ongoing social events throughout the year The team youll join: Founded in 1988 First National is one of Canadas largest non-bank residential mortgage lenders. We provide residential mortgages exclusively through the mortgage broker channel. We are also Canadas largest commercial mortgage lender. First National has been consistently recognized as a Great Place To WorkTM and we are proud that our employee engagement feedback results exceed benchmarked results for our industry. We would like to thank all applications for their interest in this existing vacancy but only candidates selected for an interview will be contacted. Artificial Intelligence is not used in our recruitment or hiring process for this National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race colour religion national origin age gender identity physical or mental disability sexual orientation and any other category protected by National supports requests for accommodation from applicants with disabilities. Please contact Human Resources at should you need an accommodation at any point in the recruitment process.#FNUWAB