Assistant Front Office Manager
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Job Summary
Assistant Front Office Manager
Providing engaging sincere personalized service is one of the ways our Front Office colleagues are turning moments into memories for our guests. Showcase your interpersonal strengths as an Assistant Front Office Manager where you will lead train and recognize your team in support of exceptional guest service.
Salary Range: $67000 - $70000 per annum based on previous experience and education.
Job Duties Include:
- Consistently offer professional friendly and engaging service
- Assist the Front Office Manager in all aspects of the department and ensure service standards are followed
- Handle guest concerns and react quickly tracking and notifying proper areas to guarantee memorable moments for our guests
- Ensure proper staffing and scheduling of all Front Office colleague in accordance to productivity and guidelines
Qualifications :
- Service focused personality is essential
- Previous experience in a similar leadership role is an asset
- Prior experience working with Opera or a related system
- Strong interpersonal and problem solving abilities and the ability to lead by example
- Degree or Diploma in Hospitality Management is an asset
Job Perks & Benefits:
- Subsidized staff accommodation provided
- Complimentary meal in our staff cafeteria per shift
- Access to our Employee Travel Program with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide
- Hotel leisure benefits including Golf/Ski passes
Additional Information :
Visa Requirements: To progress with your application you must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
APPLY TODAY: Whether youre just launching your career or looking for a new adventure we invite you to visit to learn more about Fairmont Chateau Whistler and the extraordinary opportunities that exist within our resort!
We encourage you to let us know if you require any accommodations through the application or recruitment process and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact in confidence:
Remote Work :
No
Employment Type :
Full-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
