Applications Clerk COR 26080

• Respond to or redirect all general incoming calls/emails to the Applications Department.
• Provide applicants with wait list information; maintain cancelled application files.
• Maintain electronic and paper records/files related to applications and transfers.
• Keep accurate records of phone calls mail confirmations etc. for files as received.
• Maintain a registry of Priority Access files.
• Produce client/tenant-related letters.
• Process online applications for eligibility.
• Provide backup for Switchboard/Receptionist duties as required.
• Complete service tickets
• Other assigned duties.

Must Have

• Business Administration or Secretarial diploma program plus two years related experience.
• Computer skills and competency in desktop software including Microsoft Office with strong keyboarding skills.
• Excellent knowledge of office procedures and practices are required to maintain accurate and secure files track and follow-up information/report requests.
• Interpersonal skills to deal with co-workers tenants contractors and vendors other departments and the public in a positive tactful courteous and cooperative manner.
• Ability to exercise tact discretion sound judgment and initiative when investigating questioning and dealing with inquiries requests and submissions that are sensitive and confidential in nature

Nice to have

• Working knowledge of Yardi Property Management software.
• Multilingual; fluent in English and Arabic.

The Fine Print

An equivalent combination of training education and experience may be considered.

At the Nova Scotia Provincial Housing Agency (NSPHA) we take pride in managing maintaining and operating government-owned public housing across the province. From single-family homes to high-rise apartments our goal is simple: to provide safe affordable housing that helps individuals and families build better lives in communities where they can thrive.

When you join our team youll work alongside dedicated professionals who care deeply about making a positive impact and providing exceptional service. We offer a competitive total compensation package that recognizes your contributions supports your well-being and gives you the opportunity to be a part of something meaningful. Together we are shaping the future of public housing in Nova Scotia. If youre ready to make a difference wed love to hear from you. Apply today!

What We Offer

• Salary: $21.45 hourly (CL 13)
• Schedule: 35-hour work week

Full-time permanent employees also receive:

• Comprehensive benefits including health dental life insurance and pension
• Paid vacation holidays sick time and additional leaves
• Professional development and career growth opportunities
• Employee and Family Assistance Program

Apply Today

We value diversity and are committed to fostering an inclusive workplace that reflects the communities we serve. If you require accommodation at any stage of the process please let us know. If youre part of an equity group we encourage you to self-identify when applying.

Please submit your application through . We thank all applicants for their interest but only those selected for an interview will be contacted.