Analyst, Control Testing

Join our Global Technology Governance & Control team!

We are the first line of defence in our organization focused on managing and mitigating risk. We partner with leadership to develop risk culture define strategy and deliver the tools insights and expertise needed to make confident risk-aware decisions. Our work supports the broader Technology and Enterprise strategies and were transforming!

We are building a shared service Line 1B function that performs control testing on behalf of Line 1. The team provides objective riskbased testing across cybersecurity infrastructure cloud data platforms and operational technology domains. This work strengthens firstline accountability enhances transparency and supports alignment with regulatory expectations including the OSFI E21 Operational Risk and Resilience Guideline.

Position Responsibilities:

You will support this new function through the execution of the control testing program and contribute to how Global Technology understands control performance and manages technology and cyber risk. This role is a hands-on technical analyst responsible for control testing and supporting continuous control monitoring.

Execute a Risk-Based Control Testing Program

• Execute standardized risk-based Line 1 control testing across technology domains.

• Support scoping population validation and sample selection.

• Perform test procedures including evidence collection and evaluation.

• Document test results conclusions and supporting evidence in accordance with testing standards.

• Identify control gaps and escalate issues to managers.

Support Modernization of Control Testing

• Use data tools and analytics to support efficient test execution.

• Contribute to continuous monitoring and automation initiatives.

• Identify opportunities to improve testing consistency and efficiency.

Support Reporting and Insights

• Contribute to weekly and monthly dashboards scorecards and reporting key operational metrics.

Collaborate Across Teams

• Partner with control owners to gather evidence and clarify processes.

• Work with global team members to support consistent execution.

• Provide timely updates on testing progress and issues.

Required Qualifications:

• You dont need to check every box but if you bring many of these qualifications and are eager to grow we want to hear from you:

• 2 years of experience in Audit Technology Risk Information Security Operational Risk or related field within a global financial services organization.

• Professional designation preferred (e.g. CPA CIA CISA) and university degree or equivalent experience in Computer Science Information Technology Business or related field.

• Strong control testing capability with the ability to document results clearly.

• Familiarity with key control frameworks and their application to technology environments.

• Strong analytical and problem-solving skills.

• Effective written and verbal communication skills.

Preferred Qualifications:

• Exposure to data analytics or reporting tools (e.g. Excel Power BI).

• Experience with GRC tools (e.g. Archer).

Core Proficiencies:

Attention to Detail: Produces accurate well-documented work.

Collaboration: Works effectively within a team environment and with stakeholders.

Critical Thinking: Identifies issues and can perform risk analysis.

Communication: Clearly conveys findings and testing results.

Execution Excellence: Delivers high-quality work against timelines.

When you join our team:

• Well empower you to learn and grow the career you want.

• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team well support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .

Referenced Salary Location

Salary range is expected to be between

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. If you are applying for this role outside of the primary location please contact for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies such as artificial intelligence (AI) and automated processing tools to analyze and process the information you provide to us or third parties in the application process. For more information please refer to our personal information collection statement.