AI Safety & Policy Expert (AI Community)

About the Role:

At TELUS Digital we believe that safety is a continuous process not a one-time check. As an AI Safety & Policy Associate you are the primary guardian of our AI training datasets. You will join our AI Community as a specialist dedicated to identifying labeling and mitigating risks at the data level. While our Strategists design the rules you are the one who applies them to thousands of complex scenarios to ensure the model learns what is right what is wrong and what is a gray area. At TELUS your daily work directly prevents harmful AI behaviors before they ever reach a user.

What Youll Do (Key Responsibilities):

• Safety Annotation: Evaluate AI-generated responses against strict safety rubrics flagging content that contains bias misinformation or prohibited topics.

• Harmful Content Classification: Categorize various types of harm (e.g. hate speech self-harm or illegal acts) to help the model understand specific boundary lines.

• Fact-Checking & Grounding: Verify the factual accuracy of model claims using reliable external sources to prevent hallucinations.

• Guideline Application: Apply complex policy documents to edge casesscenarios where the answer isnt clearly right or wrongto ensure consistent model alignment.

• Feedback Loop Participation: Report recurring model weaknesses to the Governance Leads to help refine and update our global safety policies.

Qualification path

What You Bring (Mandatory Qualifications):

• Education: Minimum of a Bachelors Degree in any field. (Preferred: Humanities Social Sciences Communications or Law).

• Native Language: Native-level proficiency in your primary language is mandatory. You must understand the cultural slang and subtle context that signifies harm in your region.

• English Proficiency: Minimum B1 (Intermediate) level English to follow community guidelines and log safety reports.

• Detail Orientation: An exceptional ability to spot small errors and remain focused during repetitive high-stakes analysis.

Assessment:

In order to be hired into our community youll go through a subject-specific qualification exam that will determine your suitability for the position and complete ID verification.

Payment:

Currently pay rates for experts range from $18 - $50 USD per hour

Our Payment terms are defined for each project.

Why Join the TELUS Digital AI Community:

• Community Connection: Work remotely as part of a 1M diverse global AI Community of contributors and experts.

• Impactful Expertise: Use your native language and academic degree to shape real-world AI systems and products used by millions every day.

• Hands-on Innovation: Gain experience in the latest AI research evaluation and fine-tuning methodologies.

• Global Collaboration: Collaborate with a network of specialists across 20 domains and 500 languages and dialects.

Flexible Engagement: Manage your own schedule while making a meaningful impact on the future of technology.

TELUS Digital AI Community

Our global AI Community is a vibrant network of more than one million contributors from diverse backgrounds who help customers collect enhance train translate and localize content to build better AI models. Become part of our growing community and contribute to the development of innovative AI technologies used by some of the worlds largest brands.

Independent Contractor Relationship 

This opportunity is offered on an independent contractor basis. Contributors have the flexibility to choose when and how much they work subject to project availability and quality requirements. This opportunity is not and should not be construed as creating an employment relationship with TELUS Digital.

Additional Information :

To apply please reach us at by sending a copy of your CV along with the following details:

Year of Birth

Country Origin

Current Country of Residence

Native language and any additional languages spoken

Subject Title: Jobs for Humanity- Put the Job Role
 

Remote Work :

No

Employment Type :

Part-time