Agentic Engineer, Innovation

The Agentic Engineer Innovation will design build and scale agentic AI solutions for Canada AI helping translate high-value innovation opportunities into secure reusable and production-ready capabilities on Manulifes Global AI Platform.

In this role you will create intelligent agents that reason plan retrieve information connect with enterprise systems and automate complex business workflows. You will work closely with Product Data Science MLOps Technology Risk and Global AI Platform teams to move solutions from prototype to controlled pilot and scalable production deployment.

Position Responsibilities

• Design build and optimize AI agents and multi-agent systems that support reasoning planning retrieval workflow automation and task execution.

• Develop agentic workflows using LLMs RAG APIs tools enterprise knowledge sources memory orchestration and decision-making capabilities.

• Rapidly prototype test and refine proofs of concept and MVPs that demonstrate measurable business value and can scale beyond experimentation.

• Build predictive generative and agentic AI solutions using sound machine learning evaluation and analytics practices.

• Engineer reusable platform-ready components prompts connectors orchestration patterns evaluation flows and knowledge integrations.

• Align solutions to Manulifes Global AI Platform architecture tooling deployment patterns governance standards and approved engineering practices.

• Operationalize AI solutions with testing observability monitoring reliability controls documentation and clear handoff requirements.

• Support onboarding of priority Canada AI use cases to the Global AI Platform through discovery fit-gap assessment remediation and readiness activities.

• Contribute reusable reference architectures code patterns evaluation methods playbooks and development standards.

• Ensure solutions meet Responsible AI security privacy compliance model risk governance and monitoring requirements.

Required Qualifications

• Bachelors or masters degree in Computer Science Data Science Artificial Intelligence Engineering or a related field.

• Hands-on experience developing machine learning generative AI or agentic AI solutions in enterprise environments using governed reusable delivery patterns.

• Strong Python and SQL skills with experience in AI application architecture orchestration retrieval prompt design evaluation integration and production monitoring.

• Experience with LLMs RAG vector search embedding models agent frameworks API integration cloud-native development CI/CD and MLOps/LLMOps practices.

• Ability to build secure scalable platform-ready AI solutions while collaborating with architecture MLOps product risk and business stakeholder teams.

• Bilingualism in English and French is an asset. If the successful candidate is in Québec proficiency in both languages will be required to support clients from various provinces outside of Québec.

Preferred Qualifications

• Experience designing evaluating and monitoring production-grade AI agents or agentic workflows on an enterprise AI platform.

• Strong understanding of Responsible AI model governance security review risk management and production approval processes in regulated environments.

• Experience building reusable enterprise AI capabilities such as copilots workflow automation component libraries InnerSource assets and shared engineering patterns.

• Experience moving prototypes or locally built AI solutions to enterprise platforms with exposure to SRE practices observability incident response and production readiness.

• Familiarity with Azure AKS PostgreSQL Key Vault graph and vector databases agent orchestration automated red teaming LLM-as-a-Judge evaluation Akka SDK patterns Java syntax or financial services environments.

When you join our team

• Well empower you to learn and grow the career you want.

• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team well support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .

Referenced Salary Location

Salary range is expected to be between

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. If you are applying for this role outside of the primary location please contact for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies such as artificial intelligence (AI) and automated processing tools to analyze and process the information you provide to us or third parties in the application process. For more information please refer to our personal information collection statement.