Administrator- Enterprise Applic

Proudly Canadian. Driven by Purpose. Rooted in Care.

Join a national team where people purpose and community come first. Western Financial Group was named a 2025 Top Insurance Employer by Insurance Business Canada and is home to more than 2300 team members supporting over one million customers across 200 locations across Canada.

ENTERPRISE APPLICATION ADMINISTRATOR - REMOTE

Reporting to the Enterprise Applications Team Lead the Application Administrator is accountable for the day-to-day administration operational health security access configuration change support documentation and continuous improvement of assigned applications. This role partners with Technology Services business stakeholders vendors and project teams to keep applications reliable secure supportable and aligned to approved governance and operational standards.

Accountabilities

• Administer assigned enterprise applications across production and non-production environments including configuration user access integrations scheduled processes and operational support.

• Maintain application availability and supportability through monitoring incident response root-cause analysis change execution release support and vendor coordination.

• Improve application support processes through documentation automation knowledge transfer governance alignment and shift-left enablement for repeatable support activities

The value you bring

• Computer Science degree or diploma or equivalent combination of education and experience
• 5 years of experience within a similar application management role
• Strong experience with enterprise application administration across systems such as Power BI DataBricks Snowflake Smartsheet FreshService Business Central / Dynamics 365 and their related integrations
• Practical experience administering enterprise applications supporting production systems managing access coordinating changes resolving incidents and working with vendors and business stakeholders
• Prior experience in Change Management or Release Management is required
• Strong experience in a service-oriented detail-focused and security conscious environment

Role Details

• Hours/Duration: Full Time Permanent - 37.5 hours/week
• Location: Remote options available across Canada
• Current Vacancy: Yes
• Requisition #: 83180
• Compensation Range: $70000 - $80000

Why Western

Westerns people-first culture grounded in our guiding principles of Truthfulness Fairness Value and Loyalty is recognized across Canada and strengthened by our commitment to wellness flexibility and meaningful community impact.

Highlights include:

• 14 Paid Wellness Days 3 weeks vacation company matching savings programs and 100% employer paid group benefits for eligible employees
• Over 1500 volunteer hours supporting 160 charities in through the Western Financial Group Communities Foundation.

Our Commitment to Inclusion: At Western we strive to create an accessible equitable and inclusive workplace where everyone feels valued and can thrive. As an equal opportunity employer we encourage applicants of all backgrounds to apply even if your experience doesnt perfectly match every qualification. If you need assistance or an accommodation during the hiring process please contact or visit our Careers page.

Our Human First Hiring Approach: We do not use artificial intelligence to screen assess or select applicants. All applications are personally reviewed by Westerns Talent Acquisition Consultants. As part of our hiring process we use standardized scientifically validated skills assessments (nonAI) and all results are reviewed by our hiring team.

Ready to Apply

If making a meaningful impact in your community and growing your career in a supportive purposedriven environment excite you wed love to hear from you.